Business Details
About
Donations Center
Location
Goodwill Store - Basswood
3200 Basswood Boulevard, Fort Worth, TX
76137, United States
Hours
Reviews
3.7
193 reviews
5 stars
102
4 stars
27
3 stars
16
2 stars
7
1 star
41
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed dissatisfaction with high prices, often noting that items were priced higher than retail or comparable to new products.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude management and poor service experiences.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
Product Selection
Customers noted a decent selection of items, but some felt the variety was lacking compared to other locations.
Donation Experience
Several reviews highlighted positive experiences with the donation process, mentioning friendly staff and efficient service.
- MOMaryAnn O5 days ago3.0For the location I would think it would have a better selection of dress clothes.
- AKAllison Kennedy5 days ago3.0Lots of clothes if that’s what you’re looking for. Several dirty items put on the floor that just needed to be wiped down but weren’t. I went looking for kid books and toys but there were only a handful of each and they were rather worn or missing pieces. Checkout personnel were friendly though.
- MLMichael LeeNov 14, 20253.0For a place that gets their products for free via donations, they sure charge a hell of a lot. Before I buy anything, I double check eBay listings and almost always I can find the same product in new condition for about the same price. If Goodwill was going to pay their employees a great wage then I'd 100% always buy items from Goodwill, but since they don't, I'll just take my business to a small eBay seller. At least until Goodwill gets back to their pricing roots of old.
- CEChristopher Ah Leong, Esq.Oct 27, 20255.0I absolutely love the Goodwill on Basswood! The staff is always friendly, and the store is clean and well-organized. There are great bargains and hidden treasures every time I visit. It’s my go-to spot for unique finds and unbeatable deals!
- LALuke AlexanOct 25, 20251.0Terrible experience. The management at this Goodwill is rude, unprofessional, and clearly doesn’t care about their employees or customers. The managers act lazy and disrespectful, and the overall environment is just awful. It’s disappointing to see a place that’s supposed to help the community being run like this. I definitely won’t be coming back.
Frequently Asked Questions About Goodwill Store - Basswood
What is the address of Goodwill Store - Basswood?
Goodwill Store - Basswood is located at 3200 Basswood Boulevard, Fort Worth, TX 76137, USA.
What are the regular opening hours of Goodwill Store - Basswood?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is Goodwill Store - Basswood open on major holidays?
The store is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), and New Year's Day (Jan 1, 2026).
How can I contact Goodwill Store - Basswood?
You can contact the store by phone at +1 817-918-4131.
Where can I find more information or updates about Goodwill Store - Basswood online?
Visit their website at http://www.goodwillnorthcentraltexas.org/ or follow them on Facebook at https://www.facebook.com/GoodwillNCT, Instagram @goodwillnct, and Twitter @GoodwillNCT.
What type of business is Goodwill Store - Basswood?
It is categorized as a Donations Center.
What nearby places can I visit before or after shopping at Goodwill Store - Basswood?
Nearby places include Chicken Express for a quick meal, Donut Land for bakery treats, and the Fossil Creek Vision Clinic if you need an eye exam.
Are there any automotive services close to Goodwill Store - Basswood?
Yes, nearby you can find Jiffy Lube at 3172 Basswood Blvd for oil changes and automotive repair, Caliber Car Wash for auto detailing, and Strickland Brothers 10 Minute Oil Change.
Is there public storage available near Goodwill Store - Basswood?
Yes, Public Storage is a self-storage facility located nearby for your storage needs.
Are there services for home improvement or rentals close to Goodwill Store - Basswood?
Nearby, you can find Home Services at The Home Depot for home improvement and Tool & Truck Rental at The Home Depot for equipment rentals, as well as Penske Truck Rental for moving and RV rentals.