Business Details
About
Donations Center
Location
Goodwill Store - Basswood
3200 Basswood Boulevard, Fort Worth, TX
76137, United States
Hours
Reviews
3.7
204 reviews
5 stars
108
4 stars
27
3 stars
17
2 stars
7
1 star
45
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed dissatisfaction with the high prices, often comparing them unfavorably to retail prices and other thrift stores.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior from management and employees.
Store Cleanliness
The store was frequently noted for being clean and well-organized, contributing positively to the shopping experience.
Product Selection
Customers found the selection to be inconsistent, with some noting a good variety of items while others felt the stock was poor or overpriced.
- AWAmanda West3 days ago1.0I wanted to purchase something that didn’t have a tag on it, the manager tonight rang it up and said items can’t be returned without a tag, I requested they tag it, she said “sorry we can’t do that, the tagging team have left for the day and they won’t be back until the morning “ I requested they hold it so it could get tagged in the morning when they return the manager said “sorry we can’t do that and I’m not sure when they’ll get to it so it’s available again” … first off 1 you allowed an item to hang for sale without a tag and 2 it’s not the customers fault for your lack of service and quality.
- CCCorey ChambersJan 1, 20265.0Amazing nice stuff at amazing low prices. All the men’s pants I liked are only $10 each. It doesn’t matter what type or style the $10 is the same for any.
- AJAMBER “AJ” JOHNSONDec 14, 20251.0WOULDNT DO A SAME DAY RETURN WITH TAGS AND RECEIPT AND TOLD ME THERE WAS NO MANAGER THAT DAY….the service here this day and rude little ma Priss behind the counter VIOLATING STORE POLICY WILL MAKE ME SHOP SOMEWHERE ELSE AMD DEFINITELY NOT THIS LOCATION EVER AGAIN.
- FFFred Otey (Fred)Dec 14, 20251.0It is no wonder this store is a 3.7 and now it will be going lower the manager pricing store from 2010 that still uses a VGA cable for 5595 this is not a Best Buy. This is supposed to be Goodwill everything in that location is overpriced at least four times the amount it should be. It’s a wonder. This manager keeps customers because just down the road at the Saginaw location prices for the same thing or between seven and eight dollars. Something should be done about this manager because she is ripping off the entire community and I think that is just grossly wrong to do. I can assure you, I will never be back to that location and she was very rude about it
- BSBillie SmithDec 6, 20255.0This is one of my favorite Goodwills. I usually always find something there.
Frequently Asked Questions About Goodwill Store - Basswood
What is the address of Goodwill Store - Basswood?
Goodwill Store - Basswood is located at 3200 Basswood Boulevard, Fort Worth, TX 76137, USA.
What are the regular opening hours of Goodwill Store - Basswood?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is Goodwill Store - Basswood open on major holidays?
The store is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), and New Year's Day (Jan 1, 2026).
How can I contact Goodwill Store - Basswood?
You can contact the store by phone at +1 817-918-4131.
Where can I find more information or updates about Goodwill Store - Basswood online?
Visit their website at http://www.goodwillnorthcentraltexas.org/ or follow them on Facebook at https://www.facebook.com/GoodwillNCT, Instagram @goodwillnct, and Twitter @GoodwillNCT.
What type of business is Goodwill Store - Basswood?
It is categorized as a Donations Center.
What nearby places can I visit before or after shopping at Goodwill Store - Basswood?
Nearby places include Chicken Express for a quick meal, Donut Land for bakery treats, and the Fossil Creek Vision Clinic if you need an eye exam.
Are there any automotive services close to Goodwill Store - Basswood?
Yes, nearby you can find Jiffy Lube at 3172 Basswood Blvd for oil changes and automotive repair, Caliber Car Wash for auto detailing, and Strickland Brothers 10 Minute Oil Change.
Is there public storage available near Goodwill Store - Basswood?
Yes, Public Storage is a self-storage facility located nearby for your storage needs.
Are there services for home improvement or rentals close to Goodwill Store - Basswood?
Nearby, you can find Home Services at The Home Depot for home improvement and Tool & Truck Rental at The Home Depot for equipment rentals, as well as Penske Truck Rental for moving and RV rentals.