Oakridge Assisted Living Home at 2990 South Major Drive, Beaumont, Texas is a warm, family-style care home serving Beaumont’s West End. Tucked in a peaceful neighborhood, we offer 24-hour memory, Alzheimer’s, and dementia care with easy access to I-10, churches, local hospitals, shops, dining, and parks.
We provide personalized care plans, including assistance with daily living, medication and diabetic care, memory support, and respite stays.
Residents enjoy fresh home-cooked meals daily; regular housekeeping & laundry; high-speed internet; private & semiprivate rooms; indoor/outdoor common areas; and lovely enclosed yard with trees with the peace of 24/hour security & surveillance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.