Welcome to Wholehearted Memory Care at North Austin! In our homey and beautifully remodeled center, residents living with Alzheimer’s or other dementias will enjoy compassionate care, healthy meals, and a range of activities.
Wholehearted is a small community offering private rooms for all residents. On our tree-filled campus, residents enjoy plenty of secure indoor and outdoor amenities. Our services are all inclusive, so you can rest easy knowing your loved one is receiving the care and attention they need.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.