Querencia offers a full continuum of high-quality health services for seniors in Austin, TX, and beyond. As a Life Care community, we ensure every experience is one of a kind and every level of living is easily accessible to both our residents and older adults living in the Austin area. Our assisted living, memory care, skilled nursing and rehab offerings always exceed expectations within our welcoming community.
Location
The Plaza at Querencia Barton Creek (Assisted Living)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.