Silverleaf Eldercare is a top-rated assisted living care facility located in Austin, TX. Our senior center combines the best attributes of living in your own home with activities, organic chef-prepared meals, and personalized care catered to your every need. At Silverleaf, we take pride in caring for seniors and we want to make their experience as enjoyable as possible. Our 1:6 caregiver to client ratio ensures that we can provide high quality care services. From medication management to shopping, we’ve got it covered. If you or a loved one are looking for an assisted living facility in Austin, TX, contact us today to learn more! We can help you with scheduling a tour of our facility and tell you more about the services we provide!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.