Since opening its doors in 2018, Live Oak Estates has provided exceptional assisted living services in the heart of Austin. Residents enjoy a tranquil and supportive environment where their well-being is the top priority. The dedicated team offers personalized care, fostering a vibrant community and ensuring a comfortable lifestyle. With a focus on dignity and independence, Live Oak Estates provides a warm and welcoming home for every individual. Located at 3123 Sunland Dr, this facility is committed to creating a fulfilling and enriching experience for all.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.