We recently moved my dad into Clearwater at The Arboretum. Tricia, the Senior Sales Director, was great. Move in went flawlessly and made what is a difficult day much better. When we were exploring AL facilities, Tricia was always available to answer questions, even those asked after work hours. Tricia has followed up numerous times to make sure everything is ok. Her attention to detail is top notch!
Clearwater at Aboretum is a beautiful community with amazing staff, excellent care and great food. Highly recommend!
DN
Diane Neville
Dec 29, 2025
This place is beautiful! We toured so many in Austin, but this one is a cut above the rest. All the staff are happy and warm. It made me very happy for my father. You must have Tricia Lohbeck give you the tour! She is so caring, fun and thoughtful. I highly recommend this place.
CD
Cindy Delisi
Oct 22, 2025
As a nurse for 41 years, personalized care, compassion, understanding, and satisfaction for each of my patients have always been my goal. And its clear that Tricia Lohbeck and Clearwater prioritize the same! From the very beginning Tricia was instrumental in helping us in making Clearwater our top choice out multiple facilities. Her direct and extremely prompt communication with me, made us feel we were in the very best of hands. Initially, mom was disheartened at the prospect of moving to assisted living. However, after touring Clearwater and meeting Tricia, she was as impressed as I. Clearwater made us feel welcome and at home. It was beautiful and spacious. Tricia pointed out particular amenities that mom would like. And mom was even able to view the room that would be her new home! She’s now simply giddy about coming to Clearwater, which is a complete turnaround!
I can't tell you how important and reassuring Tricia has been throughout this entire process and my family couldn't be happier with the result. I would recommend to anyone deciding on a place to fully enjoy all that life has to offer!
We had a great experience dealing with Tricia and the management team at Clearwater at The Arboretum. The facilities were great and the low caregiver to resident ratio was important, but what really set Tricia and her team apart was their honest, genuine and caring approach and their determination to excel and provide top notch care in everything that they do. Although our situation was unique and had a number of challenges, Tricia and her team did an amazing job problem solving and getting everything done in time and in the right way. We knew our parents would be well taken care of in their community and would definitely recommend them.