Bright Horizons Family Center at Oak Hill

Reviews

• VF

  Vaenessae Fink

  Sep 20, 2025
  5.0
  We had the best experience at Bright Horizons and only left because of a move out of state. Our daughter spent most of her first year here, and we couldn’t have asked for more. Every morning, our daughter would light up with excitement to go to school, which speaks volumes about the care she received. In fact every morning I would see kids running INTO school not away from. Her teacher Ms. Monique was an absolute blessing. She treated our daughter like family, guided us through every milestone, and gave us so much peace of mind as first-time parents. Having someone like her in our corner during that first year meant the world to us. The administration staff—Felicia, Shannon, and Sammi—go above and beyond to make every family feel welcome and heard. We felt like we were part of a supportive community, not just a daycare. The facilities are top-notch with outdoor-facing classrooms that foster a love of nature, and the curriculum gave our daughter plenty of social and learning opportunities. The food program is incredible (yes, chicken fried rice and turkey tetrazzini at daycare!) and the parent app was such a comfort to see her daily updates. Bright Horizons truly set the bar for what childcare should be—safe, nurturing, and full of love. We can’t recommend them enough! We
• JS

  Jane Simmons

  Aug 28, 2024
  2.0
  Average at best and definitely not worth the high price. My grandson went to Bright Horizons in another city and it was a wonderful experience, so we naturally expected the same here. But, it was very disappointing. In the other location, they posted pics and updates to the app multiple times daily and it was great to be able to see and know what was going on. He was having fun and the staff was so engaged. In the 3+ months my grandson went to this location, I could count on one hand how many pics or updates were posted. The teachers and staff were always so engaging and friendly in our previous location, but here, they barely made eye contact when we dropped him or picked him up. Often he would have his clothes on inside out or his shoes on the wrong feet when we picked him up. They seemed to pay very little attention to the kids. Really sad, actually. And the price was $500 per month higher here! Do yourself a favor and shop around. Visit other schools in the area. There are some great alternatives and you’ll save yourself some money and frustration.
• HH

  Hollie

  May 10, 2024
  1.0
  My Grandchildren were going here. I wouldn't recommend this place to anyone. Some of the teachers are terrible. My one Grandson has been there for over a year , but one day when my daughter brought him in he saw the teacher and hide behind my daughter and was terrified of her and not wanting to stay that had never happened before. She's mean and they've had issues with this teacher before. My Grandson is 2and a half so for him to act that way was very very strange. Plus if your child has any issues as far as hitting or acting up they call parents and they have yo pick them up in 90 minutes. Most people would lose there jobs if they have to stop work and puck them up. It's a terrible place !! There's so much more I could say but it would take a long time.
• SY

  Sara Yamase

  Jan 3, 2020
  4.0
  My son started at Bright Horizons Oak Hill when he was 9 months old, and he loves it there. His teachers in infant and toddler have been really happy to see him and he gets sad when he has to leave to go home. The food is more diverse than want we typically serve at home and he eats most of what he's been fed. He has been getting sick once a month, but from what I've heard that happens at most daycares. He his also a bit behind on his developmental milestones, but that's probably a function of how he interacts with us at home just as much as at daycare. We were initially concerned that Bright Horizons is a publicly traded company and it would be like factory care, but it has actually been a positive in having access to parenting resources, food, and events that are more easily available than in smaller daycares. Only downside in my mind is that BH was more expensive than the other 4-5 daycares we were considering in the area, but you do hopefully get what you pay for!