Bright Horizons Family Center at Braker Lane

Reviews

• DN

  D. Nard

  Mar 2, 2026
  5.0
  My child started attending this center at one year and five months. Our family was going through a difficult time. I was stressed. My child doesn't interact with strangers at all! I want to express my deepest gratitude to both the staff and the management! My little one is making progress in his development and has become more relaxed with those around him, and this is a huge credit to the teachers' professionalism. Yes, tears and frequent colds are always an adaptation moment. But my child has become less capricious! His body is getting stronger. But my soul is always at peace. When I'm busy all day at work, I know my baby is in good hands! Thank You Bright Horizon Team! God Bless You.
• JA

  jason appelbaum

  May 25, 2018
  3.0
  I've had two kiddos at BH spanning the last 7 years. We moved to this location after a bad experience at a non BH daycare, and we fell in love immediately. Every single person there seemed genuinely invested in every child there. We kept thinking our boys were every one's favorite, but I think they made every parent feel that way. Slowly (mainly over the last 2 or so years) things have begun to slide down hill. The teachers just don't seem to care as much, management is nearly non existent. We used to get such regular, clear and concise emails from the front office and teachers anytime something was going on, changing or needed to be shared. Now we feel like we never really know what is going on there. One of the teachers we currently have is so uninvolved she barely says hello to us or even the kids. There have been several instances where I'd be in the room with just her and my child and not a single word was exchanged. Not a hello, how are you, how is you kiddo, have a great day...nothing. And when I would instigate a conversation it was like I was talking to someone else. Then I hear that she has informed my son NOT to wear shoes with laces...she does not want to tie his shoes. You work with 5 yr olds...you tie shoes, wipe up snot and help out in the bathroom sometimes. My boys used to come home daily and tell us all about the great things they learned...now they usually just tell us they colored, pasted and cut things out. This is a kindergarten prep class! There are still great teachers there, but the amazing service and feeling we used to have is way gone. I'm not saying don't send your kiddos there, it's still a good place, the kids are safe, nothing going on is harmful, but you will not be wowed, you will not be impressed and I can no longer sing their praises like I used to. This location was a 6 star review before recent downward trends. AND, we've spoken to several parents (at least 3-4) who all had identical feedback. Perhaps we were all spoiled, but don't expect to be spoiled anymore.
• ML

  Mario Limonciello

  Nov 12, 2015
  5.0
  Excellent daycare. Qualified teachers that go the extra mile for their students.

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