Social Services OrganizationNon-Profit Organization
Founded in 1978, Arlington Charities is a 501(c)(3) nonprofit organization helping to stabilize families, individuals, and those who are unsheltered, by providing supplemental groceries to Arlington residents. Arlington Charities was named the 2021 Outstanding Nonprofit of the Year by the Greater Arlington Chamber of Commerce. The charity specializes in food, hygiene items, educational classes, and referral services. Arlington Charities is one of the oldest social service organizations and the largest food pantry in the city. Our mission is to lead and engage our community in the fight against hunger and poverty: providing help; creating hope.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.