The Sycamore is an assisted living community-provides comfortable living, engaging activity and active rehabilitation for loved ones in the early stages of memory impairment to advanced stages of dementia. Our caregivers receive more than 100 hours of intensive training to provide residents with top quality care in a loving and supportive environment. The Sycamore incorporates a nurse-call system that is customized to each resident’s needs and preferences. Because of our low resident-to-nursing staff ratio and our years of expertise, our residents get individualized attention and can reap the full benefits of a devoted memory care center.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.