The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work. Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold either in our retail stores or online at onlinegoodwill.com. Revenue from the sale of donated goods helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.
This store is very clean and well organized. The staff is super friendly and helpful! ❤️
JM
Johan Müller
6 days ago
4.0
Always get some really good finds in here, very clean as well. Favorite place in town
SH
Staci Hopper
Feb 14, 2026
3.0
I love this store, I am in there all the time, the first or second time I went in there I was looking through all the electronics and I have four or five workers come over there and stood right with me and my husband and watched us, was telling us not to take items outta the boxes to see if they worked it was absolutely crazy . I am assuming bc we took to long in that area but that's the main reason I go there,
they have a bigger selection than other goodwill stores I was very offended by that. They even walked us all the way up to the register stood there and made sure everything was in its box etc. and was getting things out of our buggy one by one. LIKE WHAT. I am assuming we were Taking to long In that area but we were looking for specific items . Another thing I NEED A JOB IF YOU WOULD LIKE SOME HELP AT THE REGISTERS ... not being ugly but the line is always long the employees don't know what they're doing or they can't read the tag or they have to get a manager to come up there just to punch in the barcode that's ridiculous is there not a book maybe with codes for 3.99 item etc. That may help . On a good note,Overall is a great store The prices are decent good quality brand new stuff I've got several brand new items. Great finds
KC
Kaelyn Cooper
Jan 16, 2026
5.0
Last week my house was burning down and Esther personally ran inside to grab my goodwill donations. Everything else was a total loss but thanks to Esther, goodwill won’t miss out on these goodies. What a save! What a cashier! I owe my life to Esther at goodwill!!
JC
Jacob Cooper
Jan 16, 2026
5.0
My family of 6 were splitting a half rack of ribs in the back when we all simultaneously began choking. I have never seen the heimlich maneuver dispensed as quickly or as efficiently as when the cashier, Esther , swooped in as though she was our collective guardian angel. 67/420, would be saved by Esther again. Ps, goodwill was pretty good otherwise, I got a blender~
Frequently Asked Questions About Goodwill Retail Store
What is the mission of Goodwill Retail Store in White House, TN?
Goodwill Retail Store is a nonprofit aiming to help all people reach their fullest potential through the power of work, serving 48 counties in Middle and West Tennessee.
Where is Goodwill Retail Store located?
It is located at 2910a U.S. 31W, White House, TN 37188, United States.
When is the Goodwill Retail Store opening?
The store's grand opening is on June 27th, 2025.
What are the regular operating hours of Goodwill Retail Store?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
What type of items can I donate to Goodwill Retail Store?
Goodwill accepts gently-used items that donors no longer want, need, or use, which are sold to fund job training and career services.
How can I contact Goodwill Retail Store?
You can call the store at +1 615-749-6057 for inquiries.
Where can I find Goodwill Retail Store's website?
Their website is http://www.giveit2goodwill.org.
Are there any nearby places to grab food after visiting Goodwill Retail Store?
Yes, nearby options include Twice The Ice, Pizza Hut, All Seasons Sports Bar and Grill, Jaws Jumbo Burgers, Lalo's Mexican Restaurant, and Scooter's Coffee.
What nearby services can assist customers with financial or real estate needs?
Nearby financial services include First Horizon Bank, Capital Bank, and Volunteer State Bank, while nearby real estate agents include Tennessee Realty Partners, John Crowder - Tennessee Realty Partners, and NashvillesHOMEGIRL.
What other nearby amenities are available to customers visiting Goodwill Retail Store?
Customers can also access postal services at United States Postal Service, fitness at Elite Fitness gym, and personal care services at Jessy Mink Hair, Sassy & Co., and Nails by Megan Sugg.
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