At The Lantern at Morning Pointe Alzheimer’s Center of Excellence, Knoxville, TN, we know that you cannot do it alone. That is why we are here for your entire family. We offer a secure, single-level purposely-designed memory care community that focuses on creating Meaningful Days, independence and adding to the quality of life. Our exceptional care gives you peace of mind, so you can focus on enjoying your loved one.
Location
The Lantern at Morning Pointe Alzheimer's Center of Excellence, Knoxville
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.