Goodwill Donation Express Center

4.1
9 reviews
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About

Donations Center
Donation center for locally operated nonprofit that sells pre-owned goods to support its mission of changing lives through education, training and employment services. Donation drop-off located directly behind retail store.

Location

Goodwill Donation Express Center
1203 Murfreesboro Rd., Franklin, TN
37064-6610, United States

Hours

Reviews

4.1
9 reviews
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  • BO
    Breanna Owen
    Nov 9, 2025
    5.0
    Super easy and convenient drop off location and they help you unload your vehicle.
  • MS
    Megan Suitt
    Apr 13, 2023
    5.0
    This is a nice and fairly easy drop off! It's a drive through, to the right of the building, and you can pull off a bit to the side if you're in the front so others can drive by if you have a lot to donate and take a bit longer to sort. Know that you'll likely be putting your things into bins that are labeled by item type. There was a very kind gentleman who was there to help me today but it may not be full service. I got out and helped to make it a faster drop off. If you come prepared with this knowledge then you'll have a great experience! It's a great cause and easy way to give back to our local community.
  • DO
    Daniel O'Shaughnessy
    Apr 12, 2023
    1.0
    DO NOT DONATE HERE!!! I DONT KNOW IF THIS APPLIES TO ALL GOODWILLS BUT, I GOT OUT TO DROP OFF MY STUFF, AND THEY MADE ME OPEN MY BAG FOR ME TO SORT MY OWN STUFF INTO THE BINS OUT FRONT WHILE THEY WATCHED OVER MY SHOULDER. THERE WERE FOUR OTHER EMPLOYEES OUT FRONT AND I DID THE SORTING FOR THEM. I GAVE UP AFTER ONE BAG BECAUSE I HAD A LINE OF CARS BEHIND ME AND MORE STUFF TO DONATE, SO I JUST DECIDED TO LEAVE. MY TIME IS BETTER SPENT GOING TO THE DUMP, IF THIS POLICY IS HOW ITS GOING TO BE, I HATE TO SAY IT BUT MORE "GOOD" STUFF WILL END UP AT THE DUMP THAN AT "GOOD" WILL.

Frequently Asked Questions About Goodwill Donation Express Center

How do I decide what to donate?

Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.

What items should I donate to the Goodwill Donation Express Center?

Follow the One-Year Rule: donate items that haven't been worn, used, or played with in the past year, as they have likely served their usefulness in your household.