Heartland Senior Living - Rushmore is a solution to a growing need in the Black Hills Rapid City Area ~ the need for assisted living care for a senior loved one. Heartland Senior Living - Rushmore provides seniors with personalized assisted living in a home like environment. At Heartland Senior Living - Rushmore, we understand that no two people are alike. Our goal is to assure peace of mind for each resident through the Heartland Signature Experience. Because we are a small, assisted living home, we are able to get to know each resident and provide personalized care. We focus on the physical, social, emotional and spiritual needs of each individual and help achieve whole wellness with diet, exercise, and fun social activities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.