Customers praised the construction managers for their communication, responsiveness, and professionalism throughout the building process.
Community Satisfaction
Many residents expressed happiness with the community amenities, friendly neighbors, and overall living experience.
Quality Concerns
Some reviews highlighted issues with construction quality and finishing touches, leading to frustration for certain homeowners.
Sales Experience
The sales team received positive feedback for their knowledge, helpfulness, and support during the home buying process.
Mixed Feedback on Pulte
While many enjoyed their homes, there were significant concerns regarding Pulte's construction quality and customer service, with some recommending caution.
CW
Carrie Watson
5 days ago
1.0
Less than one year in our home and the "Customer Care" team is not willing to repair chips throughout the shower area tile with quality tiles.
DD
Darlene
Dec 19, 2025
5.0
I have absolute confidence in recommending Pulte and in the quality of my home. Their exceptional service has made me feel secure and truly delighted with our investment.
SS
Sharon Smith
Dec 1, 2025
5.0
We have been so impressed with the building process at Del Webb. Our builder, Alexis, was amazing. She emailed weekly pictures to keep us updated, personally answered a ton of questions, and met us in person to go through our new home during the building process. Our new home is perfect. We felt like our home was the only one she was building.
AR
Aloha Charleston : Your FUN Charleston Realtors
Dec 1, 2025
5.0
Alexis Downey is the epitome of what a construction manager should be.
As a Charleston realtor, I’ve worked with numerous construction managers across multiple builders, and Alexis—who manages for PulteGroup/Del Webb Nexton in Summerville—is by far the best I’ve ever had the pleasure of working with.
She is incredibly punctual, organized, dependable, and a phenomenal communicator. Her follow-up is flawless, her customer service is top-tier, and she’s genuinely one of the nicest people you’ll meet. Alexis makes every step of the new-build process smooth, clear, and stress-free for both clients and agents.
I told her more than once that she needs to run a training camp for other construction managers—she’s truly that good. My clients are absolutely thrilled, and I can confidently speak for them and for myself when I say that Alexis deserves outstanding recognition for the work she does.
Thank you, Alexis, for your professionalism, support, and stellar organization. You make the home-building experience exceptional.
JB
Joe Barton
Nov 12, 2025
5.0
Everyone in the sales, construction and closing process were professional, courteous and amazingly fast in returning calls, emails and texts. Very happy with the home. We are especially happy with the people we’ve met and the amenities for the community. Wish we had “downsized” earlier.
Frequently Asked Questions About Del Webb Charleston at Nexton- 55+ Retirement Community
What are the closing costs for a new construction in Del Webb Charleston at Nexton?
The closing costs for a new construction home in Del Webb Charleston at Nexton vary, please ask your Sales Consultant for more information.
Am I responsible for indoor and outdoor pest solutions in Del Webb Charleston at Nexton?
You are responsible for indoor and outdoor pest solutions for your new home in Del Webb Charleston at Nexton.
Are there sidewalks and crosswalks for pedestrians in Del Webb Charleston at Nexton?
Yes, there are plenty of sidewalks and crosswalks for pedestrians in our new construction community of Del Webb Charleston at Nexton.
How do you enforce parking policies in Del Webb Charleston at Nexton?
The homeowners' association in Del Webb Charleston at Nexton is empowered to enforce parking within the community.
Is there a height restriction to plants, trees, and grass in Del Webb Charleston at Nexton?
The beauty of our new homes in Del Webb Charleston at Nexton is very important to us. Please check with your HOA manager regarding specific height restrictions to plants, trees, and grass.
What are the noise policies for common areas in Del Webb Charleston at Nexton?
While our new homes do not have a specific noise policy for the common areas, we ask that residents of Del Webb Charleston at Nexton please be considerate of others in the community when hosting get togethers that go late into the evening.
What does the homebuilder warranty cover in Del Webb Charleston at Nexton?
We don't just build you a new home, we stand behind it! That’s why, with every home at Del Webb Charleston at Nexton, we provide a limited home warranty that is easy to understand and based on common sense. We believe our homeowners have a right to expect a clean new home complete and free of defects at the time of closing. Things should work.
As detailed in our limited home warranty, if there are problems because of defects in materials and workmanship during the warranty term, we will arrange for their repair or replacement. In general and subject to certain exclusions, our limited home warranty includes coverage for materials and workmanship; coverage for heating, air conditioning, electrical, and plumbing systems; and coverage for structural components of the home. And, our home warranty transfers to the next owner if you decide to sell your home. Please visit our website to learn about our specific warranty coverages. There you can review the specific warranty booklet applicable to our homes in your market containing the complete limited home warranty terms, limitations and exclusions.
Do you offer trash pickup and recycling in Del Webb Charleston at Nexton?
Yes, trash pick-up and recycling services are available in Del Webb Charleston at Nexton. Please check with the local sales consultant for more details.
Are these new construction homes in Del Webb Charleston at Nexton great for raising kids?
Del Webb Charleston at Nexton is a 55+ Active Adult Community, but we encourage children to visit their families. Children that are 19 or older can live with their families and children below 19 years of age are welcome 90 days during the year to enjoy visiting their families.
How much do homeowners association fees cost in Del Webb Charleston at Nexton?
Homeowner association fees and services are subject to change. For the most up-to-date information regarding community fees and services for our new homes please check with a local sales consultant.
What are the closing costs for a new construction home at Del Webb Charleston at Nexton?
The closing costs for a new construction home at Del Webb Charleston at Nexton vary. Please ask your Sales Consultant for detailed information.
Am I responsible for pest control in my new home at Del Webb Charleston at Nexton?
Yes, homeowners are responsible for both indoor and outdoor pest solutions in their new homes at Del Webb Charleston at Nexton.
Are there sidewalks and crosswalks for pedestrians in Del Webb Charleston at Nexton?
Yes, the community features plenty of sidewalks and crosswalks to ensure pedestrian safety.
How does the homeowners' association enforce parking policies in Del Webb Charleston at Nexton?
The homeowners' association is empowered to enforce parking policies within the community to maintain order.
What does the homebuilder warranty cover at Del Webb Charleston at Nexton?
The limited home warranty covers defects in materials and workmanship, including heating, air conditioning, electrical, plumbing systems, and structural components. It transfers to new owners if the home is sold.
Are trash pickup and recycling services available at Del Webb Charleston at Nexton?
Yes, trash pickup and recycling services are available. Contact your local sales consultant for more details.
Is Del Webb Charleston at Nexton suitable for raising children?
This is a 55+ Active Adult Community. Children are welcome to visit; those 19 or older may live with families, while younger children can visit up to 90 days per year.
What are the office hours for Del Webb Charleston at Nexton?
The office is open Monday, Tuesday, Thursday, Friday, and Saturday from 9:00 AM to 5:00 PM, and Wednesday and Sunday from 12:00 PM to 5:00 PM.
What nearby grocery stores can residents visit near Del Webb Charleston at Nexton?
Residents can shop conveniently at nearby grocery stores such as Harris Teeter, Publix Super Market at One Nexton, and Publix.
What dining and beverage options are near Del Webb Charleston at Nexton for residents to enjoy?
Nearby dining options include The Tavern at Your Nexton Harris Teeter, Jersey Mike's Subs, and Somm NXT wine bar, perfect for socializing after activities.
Are there fitness or recreational facilities close to Del Webb Charleston at Nexton?
Yes, residents can stay active at Basecamp Fitness Summerville gym and enjoy outdoor activities with nearby Custom Golf Cart Seat Covers for customization.