Nursing HomeHospice & Long Term CareRehabilitation CenterRetirement Community
Grand Islander Center is located on Aquidneck Island, a suburban, coastal area of Rhode Island. The Island encompasses three towns: Portsmouth, Middletown and the historic city of Newport. Aquidneck Island is a juxtaposition of rolling pasture land and seaside beauty pocketed by urban-like sprawl. We provide Alzheimer's/dementia care in a secure Homestead Unit; LongTerm, Palliative, Restorative and Pain Management Care; and intensive nursing and rehabilitative care for patients recovering from surgery or illness in our Transitional Care Unit. Grand Islander Center is the recipient of the American Health Care Association's Bronze, Silver and Gold Quality Awards.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.