Retirement CommunityAssisted Living FacilityNon-Profit OrganizationNursing HomeRehabilitation Center
United Methodist Homes is a faith-based nonprofit organization, founded in 1958, that operates two multi-level senior living communities in the Greater Binghamton region of New York, a continuing care retirement community in the Scranton/Wilkes-Barre region of Pennsylvania, and a personal care campus in Tunkhannock, PA. UMH serves more than 1,100 residents at its four sites and has more than 1,000 employees.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.