Question 1

Are there specific medications required for residents with dementia and how is medication managed at The Haven?

Accepted Answer

A memory care resident’s primary care physician is responsible for ordering medications while The Haven’s staff is responsible for medication administration and management. What this means is that your loved one might be on no medications at all or several medications depending on their overall health and well-being as determined by their primary care physician.

Our memory care team will administer the medications as ordered, monitor for side effects and efficacy, and reach out to your loved one’s primary care doctor if they feel any medication is not achieving the desired result.

To learn more about medication for dementia or Alzheimer’s and how it is managed at The Haven at North Hills contact us for more information.

Question 2

Are memory care residents at The Haven required to follow a specialty diet?

Accepted Answer

There are dietary recommendations that can help memory care residents stay as healthy as possible despite a dementia diagnosis, but it’s also important to keep in mind their changing physical body and how that impacts their diet as well.

For example, a newly diagnosed person who is in the early stages of dementia will generally need a diet rich in specific vitamins and nutrients, which can often be provided at home with special effort.

However, over time, people with dementia decline both cognitively and physically. A consequence of this challenging decline is a change in swallowing, which might necessitate thickened liquids and ground or pureed foods. Close monitoring from qualified caregivers at The Haven can ensure these changes are made at the right time.

Question 3

How does the cost of a memory care community in Pittsburgh compare to in-home care?

Accepted Answer

It’s very challenging to compare in-home care to a memory care community for a number of reasons. When calculating the cost of in-home care, it’s important to include:

Mortgage or rent payments
Lost wages for caregivers providing assistance
Groceries and other dining costs (keeping in mind that you may be able to benefit from one meal a day from meals on wheels)
Transportation to and from appointments
The cost of utilities
Entertainment and therapies
Medications

When you choose a memory care community instead, all of these components are included in one monthly rate, so no calculations are necessary. You know exactly what to expect (and peace of mind is priceless).

If interested in learning more about the cost of memory care at The Haven at North Hills, please contact us today.

Question 4

Can you estimate how long someone will require care after a dementia diagnosis?

Accepted Answer

Alzheimer’s dementia is a lifetime diagnosis. Most residents can do well with part-time in-home care (often provided by a family member or home health care providers) for a period of time ranging from a few months to a few years following initial diagnosis. Assistance from adult daycare providers can provide respite for caregivers during this time.

However, because Alzheimer’s is a degenerative disease, your loved one’s needs will continue to increase over time, making full-time care in a memory care facility, such as The Haven, a necessity. This care can range from 2.5 years to up to 10 years depending on your loved one’s overall health and wellness in addition to the progression of their disease.

Question 5

Are there pros moving to The Haven’s memory care facility vs. in-home care?

Accepted Answer

Both memory care and in-home care can be highly effective solutions for the safety risks that accompany cognitive decline.

Those who choose a memory care facility realize a few benefits of those who choose in-home care:

Memory care facilities must meet stringent guidelines in all aspects of care including nutrition, safety, management of medical conditions, cleanliness, and staffing levels, and are surveyed frequently
Memory care communities are designed with resident safety in mind, which means slip-resistant flooring, handrails, larger bathrooms and bedrooms, and elimination of safety risks like stoves
Memory care communities are secure, so your loved one is protected from the risk of becoming confused and getting lost
While Meals On Wheels can provide one meal a day for in-home residents who qualify, memory care residents receive three well-rounded meals and snacks every day
Memory care facilities also offer a myriad of socialization activities which help enrich the lives of seniors with dementia and can help preserve cognitive function
 
If you are looking to learn more about the benefits of memory care in the Pittsburgh area, please contact us today.

Question 6

Can memory care residents at The Haven maintain familiar routines and a home environment like with in-home care?

Accepted Answer

Yes. Familiar routines are a critical component of compassionate memory care. Your loved one’s routines from home will always be honored to the greatest extent possible, including:

• The time they prefer to rise in the morning
• The foods they like to eat
• The days and times they prefer to bathe
• The time they like to go to bed at night

Other things we keep in mind are the ways and order in which The Haven at North Hills residents like to complete their normal daily tasks. We often find that over several decades of life, our Pittsburgh residents become particular about how things are done, and we want to honor that.

Question 7

Does The Haven have a discharge policy specific for memory care residents?

Accepted Answer

Discharge is usually a slower, thoughtful process between the resident, his or her family, and our care planning team. The primary question we ask when we consider discharging a resident – usually for a higher level of care – is, “Can we provide the care this person deserves?”

When the answer is no, we’ll reach out to you and start the conversation. We’ll serve as a support system and advocate as you seek the right care in the Pittsburgh PA area for your loved one.

Likewise, if you ever wonder, “Can my loved one receive the care they need here?” you can reach out our memory care staff and initiate the conversation. The process is the same.

Question 8

Does The Haven’s staff ratio differ for memory care residents during the day and night?

Accepted Answer

Staffing levels at our Pittsburgh memory care facility ensure that your loved one gets the personal care and attention they require. Since we strive to provide meaningful opportunities for enrichment, engagement, and socialization during the day time, there is more staff available than during nighttime hours when most of our residents are resting.

The Haven’s staffing levels are dependent on the needs of our residents as well as in strict adherence to the guidelines provided to us by the Pennsylvania Department of Human Services.

Question 9

Does The Haven group memory care residents by their cognitive level?

Accepted Answer

Each resident’s cognitive level, hobbies, and personal preferences are incorporated into their personal care plan and their one-on-one time with our caregiving and life enrichment teams.

However, The Haven’s residents are not grouped by cognitive level when it comes to group social and life enrichment activities. What this means is that our activity calendars are designed to provide a myriad of activities that are enjoyable for residents with a wide range of cognitive levels and physical ability. Your loved one can participate in the activities that he or she enjoys, independently or with assistance.

It is always our goal to do activities with and not to or for our residents to give them a sense of purpose, enjoyment, and pride.

Question 10

What type of living arrangements are available for memory care residents in your Pittsburgh memory care facility?

Accepted Answer

The Haven’s memory care facility is designed to mimic home while reducing or eliminating the risk of injury that exists at home. This means that your loved one will have semi-private living quarters that consist of a warm, inviting bedroom and a spacious bathroom. Other, central living areas are shared by the community and include relaxing sitting rooms, communal kitchens and dining rooms, secured outdoor living areas, and more.

Life enrichment activities are hosted within our memory care community, too, and are designed to enrich your loved one’s life without posing a threat to their safety and security.

Question 11

Are families updated regularly about the well-being of their loved one at The Haven?

Accepted Answer

Your level of involvement is completely up to you. Some families request to be notified of changes in condition, which we’re eager to accommodate, while other families would like to call or stop by daily to find out how their loved one is doing. We’re happy to accommodate that too.

At a bare minimum, we will always reach out to you before making changes to your loved one’s care plan, as soon as possible after a medical emergency, or if we note a change in their physical or mental health. Additionally, we always seek your participation in memory care planning once per quarter and upon changes in your loved one’s health.

Question 12

Prior to admission to The Haven for memory care, will a thorough medical assessment be performed?

Accepted Answer

Yes, a head-to-toe assessment helps us determine whether or not we’re able to provide the memory care services your loved one needs in order to maintain optimal health, independence, and comfort. Things we evaluate during this assessment include:

Cognitive functioning
Emotional needs
Spiritual beliefs and needs
Physical functioning and needs, such as:

Ability to transfer with or without assistance
Toileting and continence
Vital signs
Medication orders, risk factors, and needs
Fall risk
Dietary restrictions and preferences
The overall health of skin
Personal history, including family status and hobbies
And more

In addition to our medical assessment we recommend that a prospective resident visit with their primary care physician prior to admission to our Pittsburgh memory care facility.

Question 13

Does The Haven allow outside care (visiting) to be arranged in the Pittsburgh area?

Accepted Answer

Yes, outside care is welcomed as part of The Haven’s memory care program.

Coordination of care is a joint effort. The resident’s family member or Power of Attorney generally secures outside care services, working directly with the care provider to determine scope, services, care plan, etc. and notifies our memory care community of the arrangement.

Then, our staff works directly with the outside care provider to coordinate the care of your loved one within the community, scheduling appropriately and to communicate as needed for your loved one’s benefit and continuity of care. Communication – between The Haven’s staff, the outside service, and you – is key to successful collaboration.

Question 14

Does The Haven follow specific policies for medical emergencies?

Accepted Answer

We have clear policies that drive action in medical emergencies, and all staff is trained to respond, both upon hire and through simulations throughout the year. These policies are not one-size-fits-all and vary depending on the nature of the medical emergency, but key components that are consistent across the board include:

Taking measures to ensure the immediate safety of the resident
Alerting 911 promptly to prevent delays in life-saving care
Following the care plan and any advanced directives in place
Ensuring dignity and confidentiality to the extent possible
Notifying family members as soon as possible

Our policies prioritize your loved one’s safety and access to advanced medical care in the Pittsburgh area.

Question 15

Do you offer individual memory care plans for residents at The Haven?

Accepted Answer

Yes. Every resident who joins our Pittsburgh memory care community brings something new. Needs are driven by physical, mental, and emotional health; religious preference; medical history; personal history; family status; cultural identity; and more. For this reason, our experienced memory care planning team works directly with the resident and their family to build a custom care plan focused on goal achievement. Common goals include fall prevention, blood pressure management, life enrichment, socialization, comfort, and maintaining independence.

Changes in the care plan require family involvement, so you’ll always know exactly what to expect and have a voice in decisions concerning your loved one.

Question 16

Are staff members at The Haven required to undergo dementia specific training?

Accepted Answer

We take pride in offering our employees the training and development they need to not only care for but also empower our residents to lead independent and enriched lives. Both classroom and hands-on training – designed specifically for caregivers in the memory care setting – are required upon hire and then on an ongoing basis after that. This ensures two things: 1) basic concepts and best practices are refreshed at least annually, and 2) new research and innovations are taken into consideration and implemented into training for cutting edge practice.

If you’d like to learn more about training requirements for our Pittsburgh memory care staff, your local Community Director is eager to share that information. Contact Us today to learn more.

Question 17

Does The Haven assist residents with Activities for Daily Living (ADLs)?

Accepted Answer

Our staff provides assistance with a myriad of activities of daily living to ensure your loved one can stay in our memory care facility for as long as possible. Services include:

Assistance getting up or transferring onto or off the toilet, chair, bed, etc.
Medication administration and monitoring
Assistance with bathing, dressing, toilet, personal hygiene, and minor incontinence

Our staff also aids with a variety of Instrumental Activities for Daily Living (IADLs) which include:

Three meals (and snacks) every day, catered to your loved one’s preferences, calorie requirements, and diet restrictions
Help with household chores and total laundry service

The Haven also offers a number of services – like physical therapy and daily rhythm programming – right on site to make it easier for your loved one to access the care they need.

Question 18

Is a resident’s health and cognitive function assessed at The Haven? How Often?

Accepted Answer

Residents are assessed by a number of professionals in our Pittsburgh memory care community. Caregivers spend much of their time administering one-on-one assistance to our residents and report any changes in skin, health, or behavior to a nurse on duty right away. Registered Nurses assess their daily health by reading caregiver notes and reviewing their vital signs. Physicians assess residents in two cases: 1) on a routine basis as required by their care plan, and 2) as requested by a registered nurse or family member for focused medical problems.

We also evaluate cognitive and memory function periodically. Please rest assured that The Haven’s memory care staff will communicate with you any changes in health or cognition promptly.

Question 19

How does The Haven recommend communicating with a loved one who has been diagnosed with dementia?

Accepted Answer

While there is no surefire formula for communicating with a parent who has dementia, these tips can help:

Find a quiet setting to visit with your parent to avoid distractions and interruptions.
Avoid “baby talk.” Address your parent as an adult, using a warm tone and enunciating clearly.
Introduce yourself every time. You can say, “Hi, Mom. It’s me, Jen.”
Avoid the desire to correct him or her when they make mistakes. For example, if she calls you by your sister’s name, let it go.
Smile. Nonverbal language is often more effective with people who have dementia. Eye contact and a smile can help you connect with and comfort your parent or loved one.

If you are interested in learning more about our memory care facility in Pittsburgh, PA contact us today.

Question 20

Does The Haven admit residents at all levels of dementia or only specific levels?

Accepted Answer

It’s important to us that your loved one has access to all the services they need in order to thrive. While The Haven accommodates most levels of memory care, certain levels of dependence for physical and medical needs might require the level of care that only skilled nursing (also called long-term care) facilities can offer.

For example, needs that might require a transition of care include total incontinence, total dependence for activities of daily living, or advanced medical care like a feeding tube or ongoing wound care.

Our memory care planning staff works closely with residents and their families to stay abreast of changes, communicate in real time, and ensure there is never a gap in care.

Question 21

How does The Haven secure its memory care community?

Accepted Answer

Although we often use the word “secure,” a better word is “safe.” Secured memory care communities have a number of features that help your loved one stay safe, including:

higher staff to resident ratios, which means closer oversight, more dedicated time with each resident, and more personal, one-on-one assistance with care
fewer safety risks; these communities are designed to accommodate the way residents with dementia and other age-related limitations think and act to prevent falls, burns, and other injuries, i.e., no stoves in personal suites and no stairs
secure, alarmed doors so that if your loved one tries to leave the facility without accompaniment, staff are notified and can join them

We aim to ensure our secure community in Pittsburgh, PA is just as warm and inviting as independent and personal care homes.

Question 22

Does my loved one with dementia need a secured memory care facility such as The Haven?

Accepted Answer

Secure communities are recommended when traditional retirement communities would pose safety risks for your loved ones. Your loved one might be safest in a secured community if he or she:

has been diagnosed with Alzheimer’s or another form of dementia, impacting their short-term memory and cognition
has left home and been unable to find their way back before
struggles with short-term memory and cognition when in new, unfamiliar settings
has had trouble remembering important safety measures at home, like locking the door, turning the burner off, or putting the car in park

You don’t have to make this decision alone. Our Pittsburgh memory care planning team can review your loved one’s personal and medical history to help you determine the best living situation.

Question 23

Is The Haven an Assisted Living Facility in Pittsburgh?

Accepted Answer

The Haven is not an assisted living facility, but rather a Memory Care and Personal Care facility located in the North Hills area of Pittsburgh. Similar to an assisted living facility The Haven does offer access to medical care, emergency call systems, wellness programs, housekeeping, and laundry services and also offers an amazing gourmet dining menu with three meals a day, social activities, and 24-hour staff supervision for memory care residents.

Question 24

What are the differences between Assisted Living and Memory Care, and does The Haven offer both?

Accepted Answer

The Haven is exclusively a Memory Care/Personal Care facility and does not offer assisted living as a level of care. There are some key differences between an assisted living facility and memory care.

First, while assisted living residents typically live in apartments that are set up much like home (i.e. bedroom, living room, bathroom, kitchen, etc.) memory care residents often have more limitations. They can choose between private or shared rooms which include shared common spaces within the community.

Second, most assisted living and memory care facilities offer 24/7 staffing. However, The Haven's memory care team also receives specialized training to meet the needs of memory-impaired residents. This makes our facility the ideal match for prospective residents experiencing some level of dementia.

Third, both assisted living and our memory care community offer programming that promotes all aspects of well-being and health. However, The Haven's activity calendar specifically caters to the needs of our memory care community. Our activities are chosen based on the most recent research in cognitive impairment to ensure we are contributing to the well-being of our residents and prevent disease progression when possible.

Lastly, our entire facility was designed and decorated to accommodate the needs of memory care residents. Our research has shown that certain colors, furniture placements, patterns, layouts, etc can alleviate anxiety and improve cognitive function and daily routine for our residents. Assisted living residents are mostly independent and therefore, these types of considerations are often not taken into account.

Overall, a memory care facility like The Haven will provide a higher level and more specialized level of care for residents diagnosed with some type of memory impairment than an assisted living facility can provide.

Question 25

Does a memory care facility like The Haven offer more security than an assisted living facility?

Accepted Answer

Safety, and to what degree it is implemented, is actually one of the primary differences between an assisted living facility and a memory care community such as The Haven. Assisted living facilities are intended for residents who are mostly independent. While residents may need assistance in some areas of their daily lives, they can still come and go safely, administer their own medications, and even cook their own meals.

Memory care communities limit a resident's access so they remain safe and secure. For example, locking up dangerous chemicals, limiting access to medication, installing safety mechanisms on ovens and other potential hazards, as well as preventing residents from unmonitored wandering are all ways The Haven maintains security for residents.

Question 26

What types of assistance does a traditional nursing home provide? How is a memory care community different?

Accepted Answer

Both nursing homes and memory care facilities offer assistance with activities of daily living, such as bathing, dressing, oral care, and medication assistance. But only memory care communities are specifically designed around the needs of people living with dementia. Memory care communities are fully staffed with professionals who are committed to caring for people with these specific challenges.

The professionals at memory care communities have vast experience with dementia, Alzheimer’s, and other memory challenges. Staff members at memory care communities understand that all of your loved one’s behaviors are in response to a perceived situation. These expert team members become detectives in order to get to the root of those responsive behaviors and resolve the response through a holistic approach. In contrast, nursing home staff may not receive the same training as memory care communities’ staff, and may therefore opt to sedate someone with challenging behaviors rather than resolve the response in another manner.

A memory care community will not only provide assistance with the activities of daily living, but will also provide specialized programming and care specific to your loved one’s needs.

Question 27

How does the community’s design affect my loved one’s care?

Accepted Answer

Standalone memory care communities offer greater security for your loved one, without feeling confining or restrictive. People with dementia enjoy walking and visiting with neighbors, but the confusion they may experience can result in wandering into harm’s way.

Memory care communities are designed with contrasting colors, accent walls, and circular corridors, as well as outdoor fenced gardens with pathways that lead to doors. All of these features help a resident with dementia navigate their way around the community. The design of standalone memory care communities creates a pathway so that walking becomes purposeful and fulfilling.

Question 28

What types of specialized programming are available at a Memory Care facility that aren’t available at a traditional nursing home?

Accepted Answer

As dementia progresses, it may become harder and harder for people to engage with their environment.  Standalone memory care communities provide activities centered around sensory stimulation, such as touch and sound, in order to engage all five senses and encourage connection to the community.

Both nursing homes and memory care communities plan weekly events and outings to entertain and stimulate their residents. But only memory care communities plan events specifically for residents with memory challenges, which are intended to nurture cognitive function as well as provide socialization.

Question 29

Does a memory care community’s dining program make a difference for my loved one?

Accepted Answer

Both nursing homes and memory care communities provide three daily, nutritious meals to their residents. However, only memory care communities specifically design their dining programs around the needs of residents experiencing memory challenges. Memory care communities use brightly colored plates, which studies have shown to stimulate appetite and increase food recognition. Additionally, standalone memory care communities will often incorporate food that is known to be “brain healthy” in their dining experience.

If your loved one would benefit from the professional, 24/7 care of a specialized memory care community, contact our friendly team today to find a community near you.

Question 30

What happens when my loved one exceeds the level of care that the community can provide?

Accepted Answer

While we want to provide care for your loved one for the rest of their days, we recognize that there are some things that we cannot do safely. We will partner with third-party providers, such as hospice and home health, to address specific, skilled needs. Should anyone’s needs exceed the level of care that can be safely provided at our community, we will collaborate with you to identify an appropriate care community to make that transition.

Question 31

How does the price change as my loved one’s disease advances and level of care changes?

Accepted Answer

Providing quality care and services to residents and their families is important to us. Each resident is assessed quarterly or upon a significant change of condition. Rates will change – either up or down – as individual needs change.

Question 32

Does The Haven at North Hills have a discharge policy for memory care residents?

Accepted Answer

Discharge is usually a slower and more thoughtful process between the resident, his or her family, and our care planning team. When considering discharging a resident, most commonly for a higher level of care, the primary question we ask is, “Can we provide the care this person deserves?”

When the answer is no, we’ll reach out to you and start the conversation. We’ll serve as a support system and advocate for you as you seek the right care in the Pittsburgh area for your loved one.

Likewise, if you ever wonder, “Can my loved one receive the care they need here?” then you can reach out to our memory care staff and initiate the conversation. The process is the same.

Question 33

What advantages does a memory care facility like The Haven at North Hills offer versus in-home care?

Accepted Answer

Both memory care and in-home care can be highly effective solutions for the safety risks that accompany cognitive decline. Those who choose a memory care facility realize the following benefits compared to those who choose in-home care:

• Memory care facilities must meet stringent guidelines in all aspects of care including nutrition, safety, management of medical conditions, cleanliness, staffing levels, and are surveyed frequently
• Memory care communities are designed with resident safety in mind, which means slip-resistant flooring, handrails, larger bathrooms and bedrooms, and the removal of safety risks (like stoves).
• Memory care communities are secure so your loved one is protected from the risks associated with wandering.
• While Meals On Wheels can provide one meal per day for in-home residents who qualify, memory care residents receive three well-rounded meals and snacks every day.

If you are looking to learn more about the benefits of memory care in the Pittsburgh area, please Contact us today.

Question 34

Are The Haven at North Hills memory care residents grouped by cognitive level?

Accepted Answer

Each resident’s cognitive level, hobbies, and personal preferences are incorporated into their personal care plan and their one-on-one time with our caregiving and life enrichment teams.

However, The Haven at North Hills residents are not grouped by cognitive level when it comes to group social and life enrichment activities. What this means is that our activity calendars are designed to provide a myriad of activities that are enjoyable for residents with a wide range of cognitive levels and physical ability. Your loved one can participate in the activities that he or she enjoys, either independently or with assistance.

It is always our goal to do activities with our memory care residents, not for them, to give them a sense of purpose, enjoyment, and pride.

Question 35

What living arrangements do you offer for your The Haven at North Hills memory care residents?

Accepted Answer

The Haven at North Hills memory care facility is designed to mimic home while reducing or eliminating the risk of injury that exists at home. This means that your loved one will have semi-private or private living quarters that consist of a warm, inviting bedroom and a spacious bathroom. Other central living areas are shared by the community and include relaxing sitting rooms, communal kitchens, and dining rooms secured outdoor living areas, and more.

Life enrichment activities are hosted within our Pittsburgh memory care community, too, and are designed to enrich your loved one’s life without posing a threat to their safety and security.

Question 36

Do you allow for outside care (visiting) to be arranged in the Pittsburgh area? Who coordinates outside care for The Haven at North Hills?

Accepted Answer

Yes. Outside care is welcomed as part of The Haven at North Hills memory care services.

Coordination of care is a joint effort. The resident’s family member or Power of Attorney generally secures outside care services, working directly with the care provider to determine the scope, services, care plan, etc. and notifies our memory care community of the arrangement.

Then, our staff works directly with the outside care provider to coordinate the care of your loved one within the community in Pittsburgh, schedule appropriately, and communicate as needed for your loved one’s benefit and continuity of care. Communication – between The Haven at North Hills memory care staff, the outside service, and you – is key to successful collaboration.

Question 37

Does The Haven at North Hills have specific policies for medical emergencies?

Accepted Answer

We have clear policies that drive action in medical emergencies. All memory care facility staff is trained upon hire and through simulations throughout the year on how to respond in emergency situations. These policies are not one-size-fits-all and vary depending on the nature of the medical emergency, but key components that are consistent across the board include:

• Taking measures to ensure the immediate safety of the resident
• Alerting 911 promptly to prevent delays in life-saving care
• Following the care plan and any advanced directives in place
• Ensuring dignity and confidentiality to the extent possible
• Notifying family members as soon as possible

Our policies prioritize your loved one’s safety and access to advanced medical care in the Pittsburgh area.

Question 38

Do residents at The Haven at North Hills each have an individual care plan?

Accepted Answer

Yes. Every memory care resident who joins our Pittsburgh community brings something new. Needs are driven by physical, mental, and emotional health; religious preference; medical history; personal history; family status; cultural identity; and more. For these reasons, our experienced memory care planning team works directly with the resident and their family to build a custom care plan focused on goal achievement. Common goals include fall prevention, blood pressure management, life enrichment, socialization, comfort, and maintaining independence.

Changes in the care plan require family involvement, so you’ll always know what to expect and have a voice in the decisions concerning your loved one’s memory care plan.

Question 39

What measures does The Haven at North Hills take to secure its memory care facility?

Accepted Answer

Although we often use the word “secure,” a better word is “safe.” Secured memory care communities have a number of features that help your loved one stay safe including:

• Higher staff to resident ratios. This means closer oversight, more dedicated and personal one-on-one time with each resident.
• Fewer safety risks. Our communities are designed to accommodate the way residents with dementia and other age-related limitations think and act to prevent falls, burns, and other injuries (i.e., no stoves in personal suites and no stairs).
• Secure and alarmed doors. If your loved one tries to leave the facility without accompaniment, staff are notified and can join them.

We aim to ensure our secure memory care community in Pittsburgh is just as warm and inviting as independent and assisted living communities.

Question 40

What are you doing in light of the COVID-19 virus to protect residents’ health at The Haven at North Hills?

Accepted Answer

We have temporarily changed our policies relating to visitors and how we conduct our activities and dining programs. Please see the new and specific temporary changes as they relate to this community by clicking here.

Question 41

Are you testing residents and staff at The Haven at North Hills?

Accepted Answer

Yes. The health and safety of Sunshine’s residents and employees are our top priority. As such,
The Haven at North Hills has partnered with Vikor Scientific to allow us to test our residents and employees with their Respira-ID™ test kits. We will test under the following scenarios: (i) new residents moving in; (ii) residents coming back from a hospital visit; (iii) residents with COVID-19 symptoms; as well as (iv) staff showing COVID-19 symptoms.

Question 42

Are you accepting new residents during the pandemic at The Haven at North Hills?

Accepted Answer

Yes, new residents are accepted into the community after undergoing an extensive screening and
providing a negative test result, either through state-administered COVID testing or through Vikor
Scientific Respira-ID testing administered directly at The Haven at North Hills.

Question 43

What pandemic protocols are expected of new residents and/or their families during the move-in process at The Haven at North Hills?

Accepted Answer

We ask that families limit the number of persons assisting in the physical moving of the new
resident’s belonging in order to protect the resident population and staff. A move-in coordinator will
assist you by setting up a time in which to bring your loved one into the community and make them
comfortable in their new home. We will provide daily check-ins with you on your loved one’s process
and facilitate video conferencing calls so that you may continue to visit with them one-on-one while
ensuring that their safety and the health of the resident population and staff is not put at risk.

Question 44

What safety protocols do you have in place for resident and staff at The Haven at North Hills?

Accepted Answer

In addition to temporarily changing our visitor policy in order to reduce foot traffic within the
community, staff are required to wear personal protective gear including facemasks and gloves.

Question 45

Will I be able to see my parents if I move them in at The Haven at North Hills?

Accepted Answer

Per CDC and local health regulatory agency guidelines, we are restricting visitations in our community
except where required for medical care or by limited pre-approval by the community Executive Director
in order to protect our residents who are vulnerable to due to age and other medical conditions. We are
working with families and staff members to facilitate meaningful one-on-one or family group calls with
their loved ones via video messaging platforms. To schedule a video call with your loved one in our
community, please call (412) 599-1032.

Question 46

How long with the restrictions be in place at The Haven at North Hills?

Accepted Answer

We are following state and federal guidelines for physical distancing and will resume normal
community visitation policies as soon as the guidelines recommend us doing so. We appreciate your
understanding during this time as we work together to protect our residents and staff.

Question 47

Do you offer Virtual Reality Therapy at The Haven at North Hills?

Accepted Answer

Yes, our community is equipped with VR tools that are research-proven to help decrease anxiety and help stimulate memories. In VR, your loved one can attend metropolitan concerts from the front row, walk on a sandy beach to recall long-lost memories of a family vacation, or explore other adventures specifically cultivated for seniors. Learn more here

Question 48

What is Binswanger’s Disease (White matter disease) and can your memory care community in Pennsylvania help?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc. Binswanger’s Disease, also known as white matter disease or cortical vascular dementia, is caused by blockage in the blood vessels that supply the brain causing death of brain tissue in those areas.

The most defining symptom of Binswanger’s disease is the slowing of psychomotor skills. For example, a person may slow in the time it takes to turn the thought of a letter into the shape of a letter on a piece of paper.

Binswanger’s disease is progressive and irreversible, but a healthy lifestyle including a balanced diet, medication management, and appropriate social interactions like those found at The Haven at North Hills in Pittsburgh, Pennsylvania may help slow the progression.

Question 49

What is Corticobasal Degeneration related Dementia and how does the memory care team at The Haven at North Hills handle this condition?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc. Corticobasal degeneration, or CBD, in its later stages causes global impairment associated with dementia.

CBD causes areas of the brain to shrink and nerve cells to degenerate and die over time. This disease typically impacts the area of the brain that processes information and controls movement. Defining symptoms may include difficulty controlling a limb (arm or leg) on one-side of the body; muscle stiffness; problems with balance, gait and speech; and memory problems.

Corticobasal Degeneration is progressive and irreversible, however, the caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of this rare dementia.

Question 50

Can HIV cause dementia? And how does a memory care facility in Pittsburgh help?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc. If HIV spreads to the brain, it can cause encephalopathy which causes dementia.

Encephalopathy associated with HIV is progressive and irreversible, however, it can be slowed or managed with antiretroviral therapy.

The memory care team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of this rare dementia related to HIV.

Question 51

Is dementia associated with Multiple Sclerosis? And how does a memory care community like The Haven at North Hills help?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc.

Dementia in Multiple Sclerosis is rare, but cognitive dysfunction affects approximately 60% of people who live with MS for a long time. Symptoms associated with MS related dementia include impairment of attention, psychomotor functions and memory.

The caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of this rare dementia and Multiple Sclerosis.

Question 52

What is Vascular Dementia? How does The Haven at North Hills manage this illness?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc.

Vascular dementia can be caused by strokes, a heart attack, aneurism, or other circumstances that cause the brain to not receive adequate oxygen and blood for a period of time. While this disease is not reversible, a healthier lifestyle with a balanced diet, increased exercise, regimented medication management and social interactions may reduce the likelihood of another stroke or heart attack.

The caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating Vascular Dementia.

Question 53

What is Lewy Body Dementia? Does The Haven at North Hills in Pittsburgh have experience with this type of dementia?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc.

Lewy Body Dementia, or LBD, is one of the more common types of dementia. The symptoms may include changes in alertness and attention, hallucinations, problems with movement and posture, muscle stiffness and confusion.

LBD is often misdiagnosed because the symptoms are similar to Parkinson’s disease and Alzheimer’s disease. While this disease is not reversible, a healthier lifestyle with a balanced diet, increased exercise, regimented medication management can help to manage the symptoms.

The caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of Lewy Body Dementia.

Question 54

What is Frontotemporal Dementia? Is your memory care team in Pittsburgh, Pennsylvania experienced in handling FTD?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc.

Frontotemporal dementia, or FTD, was originally called Pick’s disease and falls into two categories: 1) changes in behavior; or, 2) problems with language.

FTD with changes in behavior is characterized by behavior that can be either impulsive or bored and listless and includes inappropriate social behavior (lack of empathy; distractibility; loss of insight into self behaviors; an increased interest in sex; changes in food preferences; agitation or blunted emotions; neglect of personal hygiene; repetitive or compulsive behavior; and decreased energy and motivation).

FTD with language disturbance is characterized by difficulty making or understanding speech, often in conjunction with the behavioral type’s symptoms. Memory usually remains intact. While this disease is not reversible, a healthier lifestyle with a balanced diet, increased exercise, regimented medication management can help to manage the symptoms.

The caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of Frontotemporal Dementia.

Question 55

What is young or early-onset Alzheimer’s disease? How does The Haven at North Hills memory care team help?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc.

Early onset Alzheimer’s should not be confused with “early-stage dementia” as it is a separate disease process which has a symptom onset before the age of 65. Young or early onset Alzheimer’s symptoms are often the safe as the more common form that begins after age 65. This variant is linked to genetics that can increase risk of Alzheimer’s in general.

While this disease is not reversible, a healthier lifestyle with a balanced diet, increased exercise, regimented medication management can help to manage the symptoms.

While early-onset Alzheimer’s disease is irreversible, the caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of this dementia.

Question 56

What is TBI (traumatic brain injury) dementia and can a memory care facility such as The Haven at North Hills help?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc.

Dementia following a traumatic brain injury results from encephalopathy caused by repetitive brain trauma (concussions) often found in athletes resulting in progressive deterioration of brain tissue and the build-up of tau protein. Media often refers to this as “pugilistic dementia” because it was first identified among professional boxers – the most famous of whom is Muhammad Ali. These changes begin months, years, or even decades after the last brain trauma or end of active athletic involvement.

Symptoms of TBI Dementia include memory loss, confusion, impaired judgment, impulse control problems, aggression, depression, and, eventually, progressive Dementia. While this disease is not reversible, a healthier lifestyle with a balanced diet, increased exercise, regimented medication management can help to manage the symptoms.

The caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of TBI dementia.

Question 57

What is Parkinson’s Disease related dementia? What does your memory care team at The Haven at North Hills do to help?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc.

People diagnosed with Parkinson’s disease often develop dementia symptoms. These symptoms often include mild cognitive impairment, disruption in REM sleep with nightmares, hallucinations, and delusions. While this disease is not reversible, a healthier lifestyle with a balanced diet, increased exercise, regimented medication management can help to manage the symptoms.

The caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of Parkinson’s Disease as it relates to dementia.

Question 58

What is mixed dementia? Does your memory care team in Pittsburgh, Pennsylvania have experience with this illness?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc.

Autopsy studies looking at the brains of people dementia of an unspecified type suggest that a majority of those age 80 and older probably had Mixed Dementia, caused by co-morbidity of Alzheimer’s disease [or, other Dementia] and vascular disease.

In fact, some studies indicate that mixed dementia is the most common cause of dementia in the elderly. While this disease is not reversible, a healthier lifestyle with a balanced diet, increased exercise, regimented medication management can help to manage the symptoms.

The caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of mixed dementia.

Question 59

What is Wernike Encephalopathy or Korsakoff Syndrome? How can a memory care facility in Pittsburgh, Pennsylvania help?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc.

Wernicke encephalopathy and Korsakoff syndrome are different conditions, but both result from brain damage caused by a lack of vitamin B1. This vitamin deficiency is common in people with alcoholism and among persons whose bodies do not absorb food properly, as sometimes occurs with a chronic illness or after obesity surgery.

Other conditions that may cause vitamin B1 deficiency include: AIDS, cancers that have spread throughout the body, extreme nausea and vomiting during pregnancy, heart failure, long periods of intravenous (IV) therapy without receiving thiamine supplements, long-term dialysis, and very high thyroid hormone levels.

Korsakoff Syndrome often presents as Wernike Encephalopathy resolves. While this disease is not reversible, a healthier lifestyle with a balanced diet, increased exercise, regimented medication management can help to manage the symptoms.

The caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of Wernike Encephalopathy and Korsakoff Syndrome and the conditions that may cause cognitive decline.

Question 60

What is Posterior Cortical Atrophy? Is this a type of dementia the memory care team at The Haven at North Hills can manage?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc.

Posterior Cortical Atrophy is a gradual and progressive degeneration of the cortex, or outer layer, of the brain. It is often considered a variant form of Alzheimer’s disease because of the presence of amyloid plaques and neurofibrillary tangles that occur in AD are present in the cortex.

Early symptoms may include slowly developing challenges with visual tasks such as distinguishing between moving and still objects, inability focus on more than one object at a time, difficulty using common tools, problems judging distances, etc.

While Posterior Cortical Atrophy is not reversible, a healthier lifestyle with a balanced diet, increased exercise, regimented medication management can help to manage the symptoms. The caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of this dementia.

Question 61

What is Huntington’s disease? Is your memory care facility in Pittsburgh, Pennsylvania able to help?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc.

Huntington’s disease is inherited and causes certain nerve cells in the brain and spinal cord to wither. Signs and symptoms usually appear during your 30s or 40s and include irritability or anxiety, a severe decline in cognitive skills, and weakness and difficulty with walking and uncontrolled movement.

While Huntington’s disease is not reversible, a healthier lifestyle with a balanced diet, increased exercise, regimented medication management can help to manage the symptoms. The caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of this dementia.

Question 62

Is dementia associated with Down Syndrome? How does The Haven at North Hills memory care team manage this illness?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc.

Individuals with Down syndrome may develop dementia with characteristics almost identical to those of Alzheimer’s Disease. The recognition that Down Syndrome is associated with trisomy 21 assisted in connecting the possible genetic basis of Alzheimer’s disease.

Autopsy studies in people with Down Syndrome showed the majority had brain lesions associated with Alzheimer’s disease.

While Down Syndrome and dementia are not reversible, a healthier lifestyle with a balanced diet, increased exercise, regimented medication management can help to manage the symptoms. The caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of this dementia.

Question 63

What is Creutzfeldt-Jakob Disease? Can your memory care facility in Pittsburgh, Pennsylvania help manage this illness?

Accepted Answer

Dementia is a broad term that describes a group of illnesses that all cause cognitive decline such forgetfulness, problems with communication, difficulty following directions, etc.

Creutzfeldt-Jakob Disease is a rare brain disorder that may be due to an inherited abnormal form of a protein or caused by exposure to diseased brain or nervous system tissue.

Symptoms of this terminal condition usually appear around age 60 and can include problems with coordination, memory, thinking and vision. Symptoms worsen over time and may include the inability to move or talk, blindness, or infections.

While Creutzfeldt-Jakob Disease is not reversible, a healthier lifestyle with a balanced diet, increased exercise, regimented medication management can help to manage the symptoms. The caring team at The Haven at North Hills in Pittsburgh, Pennsylvania is trained in techniques to assist your loved one in navigating the challenges of this dementia.

Question 64

What types of care services does The Haven at North Hills Senior Residence provide?

Accepted Answer

The Haven at North Hills offers specialized memory care, personal care, and independent living services tailored to seniors' needs.

The Haven at North Hills Senior Residence

Business Details

About

Location

Hours

Reviews

Frequently Asked Questions About The Haven at North Hills Senior Residence

Are there specific medications required for residents with dementia and how is medication managed at The Haven?

Are memory care residents at The Haven required to follow a specialty diet?

How does the cost of a memory care community in Pittsburgh compare to in-home care?

Can you estimate how long someone will require care after a dementia diagnosis?

Are there pros moving to The Haven’s memory care facility vs. in-home care?

Can memory care residents at The Haven maintain familiar routines and a home environment like with in-home care?

Does The Haven have a discharge policy specific for memory care residents?

Does The Haven’s staff ratio differ for memory care residents during the day and night?

Does The Haven group memory care residents by their cognitive level?

What type of living arrangements are available for memory care residents in your Pittsburgh memory care facility?

Are families updated regularly about the well-being of their loved one at The Haven?

Prior to admission to The Haven for memory care, will a thorough medical assessment be performed?

Does The Haven allow outside care (visiting) to be arranged in the Pittsburgh area?

Does The Haven follow specific policies for medical emergencies?

Do you offer individual memory care plans for residents at The Haven?

Are staff members at The Haven required to undergo dementia specific training?

Does The Haven assist residents with Activities for Daily Living (ADLs)?

Is a resident’s health and cognitive function assessed at The Haven? How Often?

How does The Haven recommend communicating with a loved one who has been diagnosed with dementia?

Does The Haven admit residents at all levels of dementia or only specific levels?

How does The Haven secure its memory care community?

Does my loved one with dementia need a secured memory care facility such as The Haven?

Is The Haven an Assisted Living Facility in Pittsburgh?

What are the differences between Assisted Living and Memory Care, and does The Haven offer both?

Does a memory care facility like The Haven offer more security than an assisted living facility?

What types of assistance does a traditional nursing home provide? How is a memory care community different?

How does the community’s design affect my loved one’s care?

What types of specialized programming are available at a Memory Care facility that aren’t available at a traditional nursing home?

Does a memory care community’s dining program make a difference for my loved one?

What happens when my loved one exceeds the level of care that the community can provide?

How does the price change as my loved one’s disease advances and level of care changes?

Does The Haven at North Hills have a discharge policy for memory care residents?

What advantages does a memory care facility like The Haven at North Hills offer versus in-home care?

Are The Haven at North Hills memory care residents grouped by cognitive level?

What living arrangements do you offer for your The Haven at North Hills memory care residents?

Do you allow for outside care (visiting) to be arranged in the Pittsburgh area? Who coordinates outside care for The Haven at North Hills?

Does The Haven at North Hills have specific policies for medical emergencies?

Do residents at The Haven at North Hills each have an individual care plan?

What measures does The Haven at North Hills take to secure its memory care facility?

What are you doing in light of the COVID-19 virus to protect residents’ health at The Haven at North Hills?

Are you testing residents and staff at The Haven at North Hills?

Are you accepting new residents during the pandemic at The Haven at North Hills?

What pandemic protocols are expected of new residents and/or their families during the move-in process at The Haven at North Hills?

What safety protocols do you have in place for resident and staff at The Haven at North Hills?

Will I be able to see my parents if I move them in at The Haven at North Hills?

How long with the restrictions be in place at The Haven at North Hills?

Do you offer Virtual Reality Therapy at The Haven at North Hills?

What is Binswanger’s Disease (White matter disease) and can your memory care community in Pennsylvania help?

What is Corticobasal Degeneration related Dementia and how does the memory care team at The Haven at North Hills handle this condition?

Can HIV cause dementia? And how does a memory care facility in Pittsburgh help?

Is dementia associated with Multiple Sclerosis? And how does a memory care community like The Haven at North Hills help?

What is Vascular Dementia? How does The Haven at North Hills manage this illness?

What is Lewy Body Dementia? Does The Haven at North Hills in Pittsburgh have experience with this type of dementia?

What is Frontotemporal Dementia? Is your memory care team in Pittsburgh, Pennsylvania experienced in handling FTD?

What is young or early-onset Alzheimer’s disease? How does The Haven at North Hills memory care team help?

What is TBI (traumatic brain injury) dementia and can a memory care facility such as The Haven at North Hills help?

What is Parkinson’s Disease related dementia? What does your memory care team at The Haven at North Hills do to help?

What is mixed dementia? Does your memory care team in Pittsburgh, Pennsylvania have experience with this illness?

What is Wernike Encephalopathy or Korsakoff Syndrome? How can a memory care facility in Pittsburgh, Pennsylvania help?

What is Posterior Cortical Atrophy? Is this a type of dementia the memory care team at The Haven at North Hills can manage?

What is Huntington’s disease? Is your memory care facility in Pittsburgh, Pennsylvania able to help?

Is dementia associated with Down Syndrome? How does The Haven at North Hills memory care team manage this illness?

What is Creutzfeldt-Jakob Disease? Can your memory care facility in Pittsburgh, Pennsylvania help manage this illness?

What types of care services does The Haven at North Hills Senior Residence provide?

How does The Haven manage medication for residents with dementia?

Are memory care residents required to follow a specialty diet at The Haven?

Does The Haven offer individualized care plans for its residents?

Is The Haven at North Hills a secured memory care facility?

What are the living arrangements available for memory care residents at The Haven?

Can families arrange for outside care or visits at The Haven?

What nearby amenities can residents and visitors of The Haven at North Hills access?

How might visitors use nearby transit or shopping locations to access The Haven at North Hills?

What leisure activities near The Haven can benefit residents and their families?