As a member of the Concordia at Ridgewood Place family in Plum Borough, our residents enjoy chef inspired meals, housekeeping and laundry services, personalized medical attention from our 24-hour nursing staff, physicians on-call and much more. We have an excellent staff-to-resident ratio and are committed to increasing our residents' quality of life. All of this and more, at a value we believe is unmatched in the region.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.