Retirement CommunityAssisted Living FacilityHome Health Care ServiceHospice & Long Term CareNursing HomeRehabilitation Center
Concordia at Bethlen is a faith-based, non-profit continuing care retirement community located in historic Ligonier, Pennsylvania. Joining the Concordia family in 2023, Bethlen has a rich history of caring for the needs of others dating back to 1921. The service organization consists of 44 retirement living cottages, 72 personal care units and 96 skilled nursing units.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.