Chateau Gardens Memory Care

Reviews

• KD

  Kim Donahey

  Nov 5, 2018
  5.0
  No one wishes that their parent or loved one needs long-term care, and the choices for loving care under compassionate leadership are few. My mom and her partner lived in two other care centers before coming to Chateau Gardens. Here, I found Kim Fredricks, the director, to have an open-door policy. She led her staff, including kitchen staff, as equals, and they felt it. Director, Activity Director, Caregivers and Kitchen staff all pitched in as needed. Rachel Langford, the activities director, took personal care of the residents and treated each one as family. Both Rachel and Kim were tireless in their care of others. When I was away in Portland, and my mom needed transport to hospital, Rachel stayed with my mom, hours after her shift, holding her hand, until I arrived. When I had complaints, I was listened to, and I knew they were doing the best they could with the resources they had. Yes, there needs to be legislation to better the ratio of staff to residents in the State of Oregon. In the meantime, Chateau Gardens was my mom's home away from home. A blessing at the end of life.
• KS

  Kenda Singer

  Sep 13, 2016
  5.0
  My father has been at Chateau Gardens for 6 months, after stays in 4 other care facilities, and the care at CG has been superb. The CG philosophy is that the staff is visiting in the home of the residents, and that attitude shows in the excellent care and attention they give everyone. The residence is kept clean, simple and pleasant. The staff is fantastic, caring and focused, and well-trained in dementia and Alzheimer's. A wonderful place for anyone with memory problems or requiring complete care.
• CI

  Corey Inman

  May 26, 2016
  1.0
  I don't have anyone that lives or visits here, but someone from this establishment wheeled two computer chairs and a box in front of my house for someone to pick up and apparently "forgot" about them(go figure, right?). No one has come to claim them and it's starting to make the property look worse than it already is.