MO
Marcia Ohlemiller
5 days ago
It’s been mostly good. The front desk people are very kind at getting things for people and are always very helpful. Graham helps me with my phone. I think this is cheerful place, and I think those of you that want to visit would experience that as well.
I hate to say something negative because there are many good employees here but over the past 3 years the food service has been consistently terrible. Cold food, get ignored, no napkins or silverware at your table, broken waffle maker, small wavy edge plates, wait 45 minutes before getting your food, running out of items, running out of coffee, etc. I’ve seen residents sit and wait for service for 45 minutes before getting up and leaving. There is no leadership or any kind of restaurant type urgency. Very sad and frustrating to witness. Time to end this chaos and hire a supervisor that has managed a successful restaurant.
DD
Debi Danielson
Nov 6, 2025
Latasha is amazing! She really cares, and always works hard to go the extra mile to be sure my mom is getting the care she needs.
Dedicated caring staff, clean community and warm home feeling.
CP
Cynthia Purdy
Oct 14, 2025
My mom moved into Courtyard last April and everything about this place is wonderful. It was a very tough transition from her home of 70 years to an apartment. From the tour in March until now everything about this place has been wonderful. The move-in went smoothly. A staff member gave me the name of a moving company that did an excellent job. Maintenance staff helped with hanging large pictures, getting the TV and landline hooked up. Graham, a wonderful staff member, helped to get mom a garden plot and even got her a Trailblazer flag to put in it. When we moved in there was a Trailblazer mug and two plants waiting for her on the kitchen counter. Every staff member is kind, compassionate, a good listener, understanding, and they always recognize me when I visit! Mom is happy, has made several friends, and goes to Balance class 3 times a week. She goes to a group that sings each week and looks forward to the entertainment each Friday. There are MANY varied activities here! Mom walks the paths outside - shaded, slight inclines for exercise - and walks the many hallways inside on hot (and now cool and rainy) days. The food is good and each day there is a special - a good variety. Much to do, wonderful people (staff and residents), clean and well-kept. Highly recommended!!
It is now January and I want to add to how wonderful Courtyard is. My mother woke up early in the morning with the vomiting and diarrhea illness and needed help getting cleaned up. She pulled the cord in the bathroom and help was there in a few minutes. The first person was male and through the door mom warned him. He went to get a female. The person who came that early in the morning is part of the maintenance crew - Kristie Haines - and she was wonderful. Mom felt her calm compassion and love as Kristie helped her into the shower to get clean. Kristie brought her clean pajamas and got mom back into bed. She provided the calm and love that mom needed at that time. The staff here care for everyone like family.