Silver Elm Estates is a charming Independent Living community offering senior apartments for 55+ individuals, with affordable 1 – and 2 – bedroom apartments; plus three wheelchair accessible apartments. Units are very spacious and ADA compliant with accessible emergency pull cords. All utilities are included with no activation fees, and every unit includes regularly scheduled housekeeping visits at no extra cost. In addition, full-sized washer and dryers are also included and select units come with available carports.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.