Assisted Living FacilityNursing HomeRetirement Community
Nestled just a few miles from Tinkers Creek State Nature Preserve and highly respected hospitals, Maplewood at Twinsburg offers a personalized, vibrant assisted living and memory care experience in Twinsburg, OH. From the moment you’re greeted at the door, you’ll be surrounded by elegant decor and embraced by a tight-knit community dedicated to your happiness. Whether residents need some support in their everyday lives or additional memory care services, we have three levels of support to accommodate each resident’s unique care and lifestyle needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.