Our Assisted Living Community has been providing outstanding service to Strongsville residents and their families for over thirteen (13) years. This exceptional location affords easy access to shopping, restaurants, and physicians' offices right across the street at Southwest General Strongsville Medical Center. Our residential design and compassionate care has been formally recognized and extended award recognition for superior care by the Ohio Senate.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.