Kids First Learning Centers-Strongsville

Reviews

• SG

  Selena Gomez

  Oct 13, 2025
  2.0
  My children went here for a period of time this year. There are a few very wonderful teachers here that my daughter got to be with. (Leah, Tina, Ann, Lydia). The director however made the decision to move my daughter up into preschool prematurely. The aftermath of this decision was genuinely SO disappointing and unprofessional. My daughter was then placed with a completely different woman than who I was told she would be with & that was never discussed with me. The new teacher was absolutely horrible. My daughter among other children were being falsely logged for potty, naps, etc. and coming home drenched in hours worth of urination, sometimes with feces in her hair. I brought it to the directors attention in which the never ending lies began. I was reassured my daughter would be removed from the room with that staff member. I come back and consecutive days following she remained with the teacher who neglected her basic needs. The director sent me a new solution through an email (I dont know why she thought that was appropriate communication considering neglect was occuring). The email stated the neglectful teacher was going to be placed into a completely different classroom than my daughter and she would get a new teacher. Another consecutive days of me picking her up and the teacher who neglected these children remained in that classroom. I was told it wouldn’t continue she was introducing the kids to the new teacher (apparently that takes… 3 different days to do?) On my daughters birthday I come to the school and the neglectful teacher once again was in my daughters classroom with her. It was so disappointing for a director to not only lie to a parent repeatedly, & documented, but to intentionally conceal information that she knew would be so upsetting to a parent. Had I not walked in on her birthday, I’m certain I would have never been told. Despite the school having a handful of wonderful kind women as named prior, the leadership is horrible. In an environment with developing children, horrible is unacceptable. My children are now enrolled at Creative Playrooms and are thriving. they have a 2 hour diaper change policy and a excellent leadership team if anyone is looking for a place less disappointing than kids first! Hopefully they can find a director more passionate about children and honesty.
• MB

  maria beniamen

  Jul 12, 2025
  1.0
  I strongly believe this center was racially profiling my children l do not recommend sending your kids if they are of a diverse background. They called my children a danger on several occasions but when I went to pick my son up for throwing pillows I witnessed 2 bigger kids kick a smaller child into the door and no report or disciplinary action was taken towards them when I had brought it up she brushed it off. They also ignored actions other students took against my kids but were quick to send my children home when they defended themselves. My kids were only there about 3 weeks and now they’re thriving in a new daycare with no issues or concerns I’m very happy I chose to remove them
• RG

  Rae G

  Dec 31, 2019
  3.0
  We have sent our child to kids first since he was in infants and when he was in the infant rooms we loved it and loved every teacher! But since moving to toddlers we have watched everything fall down hill.. we are starting to believe they only care about your money not you or your child. We can never seem to talk to the director we always get her assistant... we are at the point we are looking to move our child out of kids first because we no longer feel comfortable with them caring for our child ! I love the infant teachers but that’s it !

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