Falling Water Healthcare Center is a skilled nursing facility in Strongsville, Ohio offering short-term recovery, senior rehabilitation services and long-term care with programming focused on your or your loved one's emotional and physical wellness. Our skilled nursing services use a holistic approach to healing where every guest is given the opportunity to thrive. We strive to create a supportive environment and excellent experience for our guests, residents and their families. Whether you're in need of senior rehabilitation after an injury or long-term care for a chronic illness, our staff will take the time to understand your specific needs and create a plan to reach your highest level of wellness.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.