Retirement CommunityAssisted Living FacilityNursing Home
Life at Otterbein St. Marys means lakeside senior living. Excellently located for an on-the-go life in northwest Ohio, our campus sits on the shore of Ohio’s largest inland lake near the city of St. Marys.
From the moment you arrive on campus, you hear the lake water lapping at the shore and the birds singing overhead. Life is like a vacation home for every stage of your life.
We have waterfront independent living ranch-style homes, apartments, assisted living, and nursing care, with amenities such as events in our community room and the Life Enrichment Center with its warm-water pool. Take a ride on the campus shuttle and experience life at Otterbein St. Marys.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.