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Business Details
About
Assisted Living FacilityNursing Home
Come visit The Oakwood luxury assisted living apartments. At Otterbein, assisted living means that you or your loved one will receive help with some of life’s daily activities so you can continue living in comfort as independently as possible. All luxury suites include a kitchenette, private bath, and individually controlled air temperature. The Oakwood offers innovative design and a wealth of opportunities and programming.
Location
The Oakwood Assisted Living at Otterbein Pemberville
20311 Pemberville Rd, Pemberville, OH
43450, United States
Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.