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Business Details
About
Retirement CommunityNursing Home
At Otterbein Pemberville, small-town life is right next door to big city excitement. Our 165-acre campus with its woods, meadows, and ponds rests happily amid the playlands of northwest Ohio.
This Continuing Care Retirement Community features independent living villas and apartments and nursing care, ready for you to live as independently as you may in modern, safe, comfortable spaces with 24-hour, all-community call systems.
With Otterbein’s vibrant social scene designed for active lifestyles, there’s always something to do at Otterbein Pemberville.
Location
Otterbein Pemberville SeniorLife Community
20311 Pemberville Rd, Pemberville, OH
43450, United States
Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.