Maintenance
Maintenance requests are generally handled quickly and efficiently, with many residents praising the responsiveness of the maintenance team.
Staff
The staff, particularly Cassidy and Amber, receive high marks for their friendliness, professionalism, and helpfulness in addressing resident concerns.
Community Atmosphere
Residents appreciate the quiet and clean environment of the complex, along with its convenient location near shopping and dining.
Management Issues
Several reviews highlight problems with management, including unprofessional behavior, poor communication, and issues with billing and maintenance follow-ups.
Mixed Experiences
While many residents enjoy living at Royal Ridge, there are significant complaints regarding cleanliness, maintenance delays, and rising costs, leading to a mixed overall impression.