Experience an enriching lifestyle at Otterbein North Olmsted, formerly Emerald Village Senior Living, located near Cleveland, Ohio. Our community offers affordable independent and assisted living apartments so residents can feel safe and secure in a maintenance-free environment. The campus is designed specifically for older adults who seek supportive living with the freedom to choose from a wide variety of social, spiritual, and educational activities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.