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Otterbein North Olmsted SeniorLife Community

About

Assisted Living FacilityRetirement Community
Experience an enriching lifestyle at Otterbein North Olmsted, formerly Emerald Village Senior Living, located near Cleveland, Ohio. Our community offers affordable independent and assisted living apartments so residents can feel safe and secure in a maintenance-free environment. The campus is designed specifically for older adults who seek supportive living with the freedom to choose from a wide variety of social, spiritual, and educational activities.

Location

Otterbein North Olmsted SeniorLife Community
30344 Lorain Rd, North Olmsted, OH
44070, United States

Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.