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Business Details
About
Nursing HomeRehabilitation Center
Find person-centered care at our small house neighborhood in Monclova, Ohio. Our small house model provides our elders with comfortable, private suites and baths adjacent to a communal family room and residential kitchen. The focus is on enjoying life in a welcoming home with home-cooked, family-style meals, where residents make their own decisions about personal care and daily schedules, supported by personalized care that meets their needs.
Otterbein Small House Neighborhoods were built on the Green House model, a way of senior living that completely revolutionized traditional nursing care. Emphasis is on choice for our residents – called elders – in how they want to plan their days, what they want to do, and more.
Location
Otterbein Monclova SeniorLife Neighborhood
5069 Otterbein Way, Monclova Township, OH
43542, United States
Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.