This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living FacilityNursing HomeRetirement CommunitySenior Citizen Center
The Springs at Wyandot Trail offers a varied combination of programs to keep our residents engaged and entertained. Our senior living community is located in Lancaster, OH and provides a variety of care options that includes assisted living, independent living, memory care and skilled services. Our staff goes above and beyond to create an environment you'll love to call home.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.