Nursing HomeAssisted Living FacilityOccupational TherapyPhysical Therapy
THE LAURELS OF KETTERING
The Laurels of Kettering is a skilled nursing, assisted living, and rehabilitation center that promotes the highest level of care and quality of life for individuals who are with us for short-term respite, rehabilitation or hospice care, or for extended stays. Featuring 30 private assisted living suites and 60 state-licensed Medicare skilled nursing beds with private and semi-private options, The Laurels is committed to creating a comfortable living environment and providing comprehensive health care services for our guests.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.