Our Assisted Living Community is conveniently located in a suburban Highland Heights neighborhood just a few blocks south of the Airport Greens Golf Course. Our Care Team at Aberdeen has been providing outstanding services since 2009 and our residents and families deeply value our resident directed approach to care that protects and enhances our residents’ independence, privacy, dignity, and choice.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.