Located on the same campus as the Cleveland Clinic Rehabilitation Hospital and Cleveland Clinic Avon hospital, the Ganzhorn Suites is a highly specialized memory care assisted living community committed to meeting the evolving needs of residents with Alzheimer’s disease and other forms of dementia. We offer specialized memory care and programming in a beautiful, supportive environment. Our goal is to set new standards for Alzheimer’s and dementia care in a compassionate assisted living setting in the Cleveland, Ohio area and beyond. We focus on innovation in care, technology and residential design.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.