The Country House in Westchester

Reviews

• RO

  Renee Ofner

  Dec 28, 2023
  1.0
  My mother was a resident there until June of 2022. I do not believe that my mother received good care. I was never invited to attend a care plan meeting which might have helped me identify when my mother's decline started happening. The staff was not very attentive, especially just before she was transferred out emergently, at my sister's insistence. The staff on duty refused to call 911 for my mother although her level of consciousness had changed drastically from her baseline. She was sitting in the lobby at the time, completely slumped over in her chair and was not responsive. My sister called 911 on her own after staff acted unsure and made phone calls to various supervisors/administrators. As stated, my sister called 911 and my mother was subsequently admitted to Northern Westchester Hospital. My complaint is not that my mother got sick but the staff's response to her getting ill and refusal to call 911 for an obviously very ill woman. I would not recommend placing your loved ones in this facility.
• VR

  V R

  Jan 9, 2023
  1.0
  This is the most horrible place I've ever seen I wouldn't trust him to take care of my dog
• HC

  Helyna Carosi

  Feb 27, 2022
  5.0
  Every single person who is part of this caring community is TOP NOTCH! All of the employees, including the dining & maintenance staff, are well acquainted with all of the residents preferences and needs. This truly is a family community! The care and attention that our dad needed were more then met - excellent! Dad loved living here and you all provided our entire family with peace of mind knowing that he was well cared for by truly compassionate and professional people. Thank you for everything!
• JS

  John Simonetti

  Jan 29, 2022
  5.0
  For my mom, who does not yet require the medical services of a nursing home or skilled nursing facility, The Country House is perfect in every way!
• LA

  LM A

  Oct 3, 2019
  5.0
  My 101 year old mother has been a resident of The Country House for almost a year now and she and all of my family couldn't be more pleased with the warm, kind, attentive and respectful care that she has been given. Everyone, the Director, reception, nurses, social worker, aides, maintenance, et al., everyone, has been extraordinary and I couldn't think of a better or more caring place for her to be.