Heintz Funeral Service Inc

Reviews

• KD

  Kates Daughter

  Jan 28, 2025
  2.0
  This funeral home service is nothing that I would recommend to anyone, never mind a family grieving the sudden loss of their young family member. There was absolutely no communication from the "directors," or anyone standing around in a suit. No one filled the mourners in on where to be for the cortege, not even where the bathrooms were. No simple amenities other than a water fountain tucked into a side hall. The deceased, quite bluntly, looked terrible. Not placed correctly in the casket, and yes, we have a licensed funeral home director (and embalmer) in our family, so we know what we are talking about. He wanted to speak with the "director," there but we decided he shouldn't out of respect for the mother who was lost in grief. To add to the distress, one of the "directors" (suit wearing employee) made the comment that "strong pall bearers would be needed," for our beloved family member. That was completely unprofessional and uncalled for. Nothing like a veiled insult to the deceased to provide comfort. If there is a response to this from the funeral home, I can only say, there is nothing to do for it now. It's done. Our family member is gone. Nothing said or done now will change the experience we had. Nothing will give the funeral service the opportunity to do the right thing, once it is done. Thank goodness the church service at St. Paul's was so beautiful. It was the only comforting thing about this entire ordeal. We are used to calling hours/funerals and directors who are professional, compassionate and communicate everything to the family. Choose another place.
• EG

  Elaine Giudilli

  May 4, 2017
  1.0
  Not a pleasant experience AT ALL! No tact in conveying or dealing with arising issues as one goes through a heartwretching part of life...
• KG

  Ken Gotte

  Oct 13, 2016
  5.0
  Great people they'll help you any way they can.....

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