Certified by Home Instead NW Monroe County • May 03, 2026
About
Certified by Home Instead NW Monroe County • May 03, 2026
Senior Citizen Center
Home Instead NW Monroe County provides personalized, non-medical in-home care for older adults in Rochester, NY. Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Rochester and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.
Location
Certified by Home Instead NW Monroe County • May 03, 2026
Certified by Home Instead NW Monroe County • May 03, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.9
58 reviews
5 stars
55
4 stars
3
3 stars0
2 stars0
1 star0
TQ
Thomas Quinzi
Jul 13, 2020
5.0
We hired Professional Assistance for Seniors (PAS) to help my family provide hospice care for my Dad. Every associate we encountered at PAS provided compassionate, dedicated, accurate, punctual, and loving care for my Dad. They truly helped us all get through this difficult, but very special experience. We were blessed to have found PAS and could not have provided this high level of care without these wonderful people.
KT
Karen Troiano
Nov 29, 2019
5.0
Wonderful service. My aunt has really improved since she started getting the care from the girls at homestead. She really enjoys there company and I enjoy the piece of mind. Thank you!
MR
Marlene Ranieri
Mar 22, 2019
4.0
For the most part, we were very pleased with Home Instead, especially once we got experienced, mature caregivers for my mom. In the beginning, we had a young woman who didn't show up for a couple of days, and did not report it to Home Instead. I believe they terminated her employment. Home Instead worked with us and we got some very good aids who had a great rapport with my mom, who is suffering from dementia. All in all, our experience was a positive one. We would have liked to continue with Home Instead, but my mom's dementia has progressed and we are placing her in Memory Care.
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