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Business Details
About
Non-Profit Organization
The Arc of Monroe has been providing a variety of programs and services for over 1,400 people with intellectual and/or developmental disabilities and their families in the Rochester community for almost 60 years.The Arc works to enhance the quality of life and self-esteem of people in our programs, providing them with meaningful social development, supported employment, residential community living and enrichment opportunities. The Arc is funded in part by the NYS Office for People with Developmental Disabilities. The Arc also receives funding from Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR).
Location
The Arc of Monroe
2060 Brighton Henrietta Town Line Rd, Rochester, NY
14623, United States
Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.