Many customers praised the gym for its cleanliness and well-maintained facilities.
Staff Behavior
Feedback on staff behavior was mixed; while some praised friendly staff, others reported rude and unprofessional interactions.
Customer Service
Numerous reviews highlighted poor customer service, including issues with billing and unresponsive management.
Facilities and Equipment
Several customers noted that the gym is small and lacks sufficient equipment, leading to long wait times.
Hours of Operation
Many reviews expressed dissatisfaction with limited hours of operation, particularly on weekends.
CC
Cristobal_xD
3 days ago
5.0
Tuff ymca
AM
aracelis miranda
Jan 24, 2026
5.0
Visited the Rockaway Y today and I have to say I am shocked with how clean it is..I’ve had several members from different gyms and this by far is the cleanest.
The Front desk seemed busy( not unusual for a Friday night) but they were so nice greeting me when I walked in. I’m signed up at another location but I am looking to switch to this branch seeing how I just moved to the area.
DB
Dom Brad
Jan 22, 2026
5.0
Went to the Rockaway Y to inquire about a membership and the front desk staff made me feel at home. I’m excited to start my membership and be apart of the community.
DD
Dairis
Jan 20, 2026
1.0
Stafff soooo rude! Walked in to check out a potential new gym but absolutely not, not giving my money to a facility that can yell at elderly the way i seen. And there was more then 5 people at the front desk and nobody told the lady to relax her tone. God dont like ugly! Fire the rude staff or shut it down .
MA
Mark Aim
Jan 15, 2026
1.0
Third word country zoo, nursing home and boy scout club all under one roof.