Many customers praised the gym for its clean environment and well-maintained facilities.
Staff Performance
Feedback on staff was mixed; while some staff members were described as friendly and helpful, others were criticized for being rude and unprofessional.
Membership Issues
Several reviews highlighted problems with membership pricing, billing errors, and poor customer service regarding membership cancellations.
Facilities and Equipment
Customers expressed dissatisfaction with the limited hours of operation, lack of available equipment, and issues with maintenance of gym facilities.
Community Engagement
The gym was noted as a community resource, but some reviews indicated that it does not adequately serve the needs of its members.
AJ
adetokunbo jegede
Nov 15, 2025
5.0
Nice clean environment. Friendly staff.
ED
E’ll A Dora
Nov 2, 2025
5.0
Love the steam room and sauna! Cleared my sinuses.
SS
Soraya
Oct 18, 2025
5.0
Don't hesitate, if you've been wanting a great environment to work out in, take a class or play a sport, this place is great. The staff are helpful, friendly, and it's always clean. I call my days here my ME time.
JC
Jason Chen
Oct 16, 2025
1.0
Would give 0 stars if I could, was paying 56.45 for 8-9 months which is a lot for a gym membership when considering you can get a yearly pass at other places for around 275. But yesterday they changed my membership without contacting me and the management decided to charge me 75 a month. They are out of their minds, instant canceled do not create a membership at the ymca (rockaway) they are a bunch of scam artists
MS
Melik Sarkisian
Oct 8, 2025
5.0
Очень удобное место для занятия фитнесом, а также есть разные комплексы)