Brand Certified
The Pines at Poughkeepsie Center for Nursing and Rehabilitation
3.9(176 reviews)
Certified by The Pines at Poughkeepsie Center for Nursing and Rehabilitation • Mar 01, 2026
Business Details
100 Franklin Street, Poughkeepsie, NY
12601, United States
Certified by The Pines at Poughkeepsie Center for Nursing and Rehabilitation • Mar 01, 2026
(845) 454-4100
Certified by The Pines at Poughkeepsie Center for Nursing and Rehabilitation • Mar 01, 2026
https://pinesatpoughkeepsie.com/
Certified by The Pines at Poughkeepsie Center for Nursing and Rehabilitation • Mar 01, 2026
About
Certified by The Pines at Poughkeepsie Center for Nursing and Rehabilitation • Mar 01, 2026
Assisted Living Facility
We at The Pines at Poughkeepsie Center for Nursing and Rehabilitation focus on healing so the joys of daily living can be celebrated. Our center provides post-acute rehabilitation and long-term care services, including a myriad of medical and therapy services. We offer around-the-clock care for those living with chronic illnesses and disabilities. Each day, our skilled, compassionate team strives to help our guests become a better, brighter, and stronger version of themselves.
Location
Certified by The Pines at Poughkeepsie Center for Nursing and Rehabilitation • Mar 01, 2026
The Pines at Poughkeepsie Center for Nursing and Rehabilitation
100 Franklin Street, Poughkeepsie, NY
12601, United States
Hours
Certified by The Pines at Poughkeepsie Center for Nursing and Rehabilitation • Mar 01, 2026
Reviews
3.9
176 reviews
5 stars
107
4 stars
24
3 stars
5
2 stars
3
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many reviews highlighted the kindness and attentiveness of the staff, with specific mentions of individual caregivers who provided exceptional support.
Cleanliness
The facility received consistent praise for its cleanliness and well-maintained environment, contributing to a positive atmosphere for residents.
Mixed Experiences
While some customers reported positive experiences, others expressed serious concerns about neglect and inadequate care, indicating a lack of consistency in service quality.
Communication Issues
Several reviews noted problems with communication from staff, particularly regarding care plans and responsiveness to family concerns.
Rehabilitation Services
Feedback on rehabilitation services was mixed, with some patients reporting effective therapy while others felt neglected or inadequately supported.
- TTTom TurchynFeb 14, 20261.0My father went there for physical rehab, he walked into there with the help of a Walker and was carried out of there 6 weeks later unable to walk. They left him in his bed for days at a time, or would put him into a wheel chair and leave him there for seven hours! He was there for physical therapy and he was in worse shape after being there for six week!! He left there with sepsis and had to go back into the hospital a few days later. I would give The Pines a negative 5 if there was such a rating!!! If you don’t want your loved one to be mistreated and to suffer, then don’t send them to The Pines in Poughkeepsie.
- KOKaren OdellDec 17, 20255.0I was sent to the Pines recuperating from sepsis. The first few days were very confusing and the body function was humiliating. The aid were amazing as I cried I was hugged and secured emotionally that what I was going through should not cost me any embarrassment. May I say thank you to all the ladies on the sixth floor, the rehab rehabilitation center, and of course the ladies that dealt with the recreation. Bingo! Cleanliness is impressive; I had the option of having my laundry done or sent home. Thank you everyone! I would love to individualize my gratitude, but the list was long and I don’t know how to spell their names anyway with love.
- MRMaria RigbyDec 15, 20255.0Everyone is so lovely and kind! Thank you so much!
- LLlisa laaceyNov 26, 20255.0Love and appreciate the staff at the pines! Today i will mention the music and Woody was making Connie so happy (as always). The whole crowd in the room was singing tapping or clapping along! So many smiles! Lots of favorite songs! Thanks again!
- NNNormNov 26, 20255.0After much interaction our mom is actually mentally advancing..thank you
Frequently Asked Questions About The Pines at Poughkeepsie Center for Nursing and Rehabilitation
What is a skilled nursing facility (SNF)?
A SNF primarily provides care and rehabilitation services for individuals who require nursing care. Our care center provides 24-hour, licensed nursing care.
Care at our center typically includes:
Our Passport™ approach to short-term rehabilitation
Intravenous therapy
Post-surgical stabilization
Pulmonary management
Wound care
Assistance with medications
Aid in a variety of daily living needs, including dressing, bathing, walking, and eating
Additional services offered may include: psychiatric/psychological services, social services, podiatry and optometry, housekeeping and laundry, and personal hygiene services (barber and salon).
Is a skilled nursing facility (SNF) like a hospital?
Hospitals provide a range of diagnostic and treatment services, including emergency and intensive care, surgery, diagnostics and imaging. Stays at hospitals are usually much shorter than in a SNF.
Skilled nursing facilities provide around-the-clock care to individuals in a short-term or long-term setting, including rehabilitation following surgeries, therapy services, and assistance with activities of daily living, such as bathing, eating, and dressing. SNFs are staffed by licensed nurses, therapists, and other medical care specialists.
What paperwork is required for admission?
Guests or a responsible party will need to complete an Admission Agreement form with the admissions team within 48 hours of arriving.
Please enquire with our admission team as to which documents you are required to provide copies of.
What are the visiting hours?
While our center doesn’t have restrictive visiting hours like hospitals, we generally suggest 8 am to 8 pm. We welcome all visitors and have several areas throughout our center where guests can comfortably congregate with family and friends.
Can our family pet visit?
Absolutely! We welcome most family pets, including dogs and cats. We may request vaccination records and some breed restrictions may apply.
What should i expect when it comes to meals?
We provide a daily menu based on individual diets and preferences. We also have an “always available menu” for guests who prefer something different. Dietary aides are available to review our guests’ preferences and help make healthy selections that support care goals.
Whenever possible, we invite our guests to dine in a common area rather than in their rooms to enjoy the social benefits of gathering with others.
What should I leave at home?
Please leave valuables, such as jewelry, purses, wallets, and large amounts of money at home or with a loved one. We do not permit electrical items such as extension cords, space heaters, or electric blankets.
What level of privacy can guests expect?
We place a great emphasis on providing a supportive and safe environment, including adequate supervision, while respecting each person’s right to privacy. Common areas are open for all and guest rooms are private spaces.
How soon will therapy or rehabilitation begin?
Our goal is to ensure guests start rehabilitation as soon as possible. Therapy sessions will begin within 24 hours of admission and are offered up to seven days a week, based on individual care plans.
Are patients able to spend a night at home?
Short-term Medicare and Managed Care/Insurance Patients – During short-term stays, guests are permitted to leave the facility for special occasions (eg. a wedding, funeral, or special religious event), although not overnight.
Long-term Medicaid Patients – Long-term guests are allowed a leave of absence (LOA) based on the Medicaid allowable time. LOAs are reviewed and approved by our medical team to determine the safety of the time away and coordinate any plans to accommodate our guests’ care needs while they are away.
Private Pay Patients – These guests have no restrictions.
Who will be my doctor? When does the doctor visit?
We have several physicians who visit our guests within 48 hours of their arrival. They also make weekly rounds. If a guest prefers to use an existing primary care physician, our center staff will help them with the guidelines we’re required to follow to accommodate their request.
Our center also has nurse practitioners onsite and 24/7 on-call care staff. Our guest rooms may also include FDA-approved remote monitoring devices that monitor guests’ vitals 24/7. These devices are monitored by a team of RNs who can communicate with physicians and nurse practitioners if there are changes that need to be addressed.
Will i have a voice in my care plan?
It is every patient’s legal right to make their own choices about the care they receive, activities they participate in, and other aspects of their life while staying with us. A resident council, which is a self-governed body in our center, provides our guests with an opportunity to address any concerns.
When it comes to decisions around medical treatment, some guests can opt to give decision-making responsibilities to a loved one, such as a spouse, adult child, or other legally-designated person.
How long will guests stay at the center under their SNF benefit?
Each guest’s length of stay depends on their individual care plan and how they progress through therapy. Please note that insurance-approved days and coverage criteria apply. We will communicate with our guests or their designated caregiver regarding coverage throughout their stay.
How can guests leave the center?
When it comes to helping our guests return home or to another care setting, we closely monitor their progress and assess their requirements with activities of daily living. When appropriate, we support each of our guests with our Passport™ approach, including our Passport to Home program, to ensure a safe return home and continued treatment as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What happens when it's time to go home?
As part of our commitment to providing a continuum of care through our Passport to Home program, our guests receive a phone call from a nurse within 24-48 hours of returning home. We’ll make sure they have everything they need to remain home safely and avoid complications, including a virtual visits with our Passport to Home Nurse Practitioners, continued therapy as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
Brand Certified Facts from The Pines at Poughkeepsie Center for Nursing and Rehabilitation
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