Harlem YMCA

3.8
189 reviews

About

Non-Profit OrganizationGymSwimming Facility

Location

Harlem YMCA
180 West 135th Street, New York, NY
10030, United States

Hours

Reviews

3.8
189 reviews
5 stars
96
4 stars
35
3 stars
19
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some customers praised individual staff members for their friendliness and helpfulness, others reported unprofessional behavior and disrespectful attitudes from front desk staff.

Facility Condition

Many reviews highlighted issues with cleanliness and maintenance, particularly in bathrooms and common areas, with some describing the facilities as outdated or poorly kept.

Community Engagement

The YMCA is recognized for its positive community impact, offering various programs and activities that many customers appreciate, especially for children.

Value for Money

While some customers found the pricing reasonable for the services offered, others felt that the quality did not match the cost, particularly regarding accommodations.

Safety Concerns

Several reviews expressed concerns about safety and the presence of homeless individuals near the facility, impacting the overall perception of the location.
  • KF
    Kristie Fitzgerald
    Apr 30, 2025
    5.0
    Historical place that protected blacks in the 1930s Thank you
  • CL
    Christopher Lewis
    Jan 29, 2025
    5.0
    Love this YMCA, great energy, great people and the staff is excellent. I had a membership here for years before the pandemic and I recently just came back to this YMCA. I was welcomed with open arms especially by Star. She was very friendly and kind and helped me get right back on track . It was great to see some familiar faces. Thank you to the whole YMCA staff.
  • DS
    D S
    Jun 20, 2024
    1.0
    DO NOT I REPEAT DO NOT JOIN THIS YMCA location. Ghetto! Ghetto! Ghetto! Steam room is always out of service. The pool lift is never working. Locker room #nasty homeless people hanging out in front.. The customer service is horrible. I wish I’ve chosen a different location. Corporate should make this location a homeless shelter. Ugh 😣 thank me later

Frequently Asked Questions About Harlem YMCA

What are the operating hours of Harlem YMCA on weekdays?

Harlem YMCA is open from 6:30 AM to 8:30 PM, Monday through Friday.

Is Harlem YMCA open on weekends?

Yes, Harlem YMCA operates on Saturdays and Sundays from 8:00 AM to 3:00 PM.