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The Bristal Assisted Living at Lake Success

About

Assisted Living FacilitySenior Citizen Center
At The Bristal at Lake Success, we are combining the finest in luxury assisted living with the science of innovative memory care within our Long Island community. We blend our years of working with Alzheimer’s disease and dementia with the truly trailblazing memory loss research being done at the Feinstein Institute of Northwell Health. In addition, we offer the full array of assisted living services and highly customized and individually paced programming. The result: A dedicated memory care community like no other.

Location

The Bristal Assisted Living at Lake Success
69 N Service Rd, Lake Success, NY
11020, United States

Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.