Assisted Living FacilityRetirement CommunitySenior Citizen Center
Promenade at Chestnut Ridge was the first of our Promenade senior communities to open. We offer assisted living to seniors, and are located in the Hudson Valley. We also accept medicaid from residents as well! If you would like to learn more about our community, please check us out on our website.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.