Prospect Park YMCA

4.0
439 reviews

About

Non-Profit OrganizationGymSwimming Facility

Details

  • Wheelchair accessible entranceAvailable

Location

Prospect Park YMCA
357 9th Street, Brooklyn, NY
11215, United States

Hours

Reviews

4.0
439 reviews
5 stars
219
4 stars
118
3 stars
40
2 stars
17
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff is mixed; while some customers praised the friendly and helpful staff, others reported rudeness and unhelpfulness.

Cleanliness Issues

Several reviews highlighted cleanliness problems, particularly in locker rooms and showers, with reports of unpleasant odors and unsanitary conditions.

Crowding and Access

Many customers expressed frustration with overcrowding in the pool and gym areas, especially during peak hours, making it difficult to enjoy facilities.

Management and Organization

Reviews indicated poor management and organization, particularly regarding lane assignments in the pool and overall facility maintenance.

Facilities Quality

While some praised the variety of equipment and classes offered, others criticized the lack of essential equipment and the condition of certain facilities.
  • FL
    fa yang lu
    5 days ago
    5.0
    My English isn't very good, but the staff were very patient and helpful. And I also enjoyed my first free trial. I think their pools and showers are clean and lifeguards are also very concerned about our swimming conditions.
  • NN
    Nova
    Jan 5, 2026
    2.0
    Main reason I got this membership was for the pools. So it’s extremely disappointing they seem to make no accommodations for working adults who don’t have children. Most swims are family swims for people with kids. It’s hard to get to use the pool because they hardly have any adult swims. When I signed up I had no walk through to learn the building. And I was told to cancel or pause would require a 15 day notice. Absolutely ridiculous. Thinking I may let my membership go because I am not available for the few times they allow adult swim. Seeing as many others complain and they don’t seem to care enough to change it shows they don’t care about customer feedback.
  • CC
    Chris Canary
    Dec 31, 2025
    2.0
    Requires 15 days notice to cancel membership. This is just a way to extract extra money out of people. Pool is nice.
  • MS
    Matthew Shore
    Dec 10, 2025
    1.0
    I joined for the pool and have been disappointed. They gate-keep the heated pool, reserving it mainly for adults with children. Adults without kids who can’t do weekday/weekend early mornings can only access the heated pool in the evening for 1.75 hours per week: 1 hour open swim and 45 minutes aqua zumba which is really water aerobics set to music. Also the staff is pretty rude. I will give it another month (which is my free month as part of the sign-up promotion) after posting this review to see if they make more time available weekday evenings and weekends during the day for adults without kids before I cancel my membership.
  • EB
    Evan Bjornen
    Dec 5, 2025
    5.0
    Saniya in Membership was an absolute delight, so professional and friendly and patient.

Frequently Asked Questions About Prospect Park YMCA

What are the regular opening hours of Prospect Park YMCA?

Prospect Park YMCA is open Monday through Friday from 6:00 AM to 10:00 PM, and on weekends from 8:00 AM to 6:00 PM.

Where is Prospect Park YMCA located?

The Prospect Park YMCA is located at 357 9th Street, Brooklyn, NY 11215, United States.