While some customers praised the cleanliness of the facility, others reported issues with unsanitary conditions in locker rooms and bathrooms, including mold and odors.
Staff Attitude
Feedback on staff was mixed; some customers found staff to be friendly and helpful, while others reported unhelpfulness and a lack of management presence.
Crowding Issues
Many reviews mentioned overcrowding in the pool and gym areas, particularly during peak hours, making it difficult to enjoy workouts.
Facility Maintenance
Several customers noted that equipment and facilities, such as the sauna and small pool, were often out of service or poorly maintained.
Locker Room Privacy
There were complaints about a lack of privacy in locker rooms, with incidents of staff and maintenance personnel entering unexpectedly.
MS
Matthew Shore
1 day ago
1.0
There’s a new aquatics director and he is rude, discriminatory, and has horrible customer service skills. I will be cancelling my membership if he doesn’t shape up.
IK
inamullah khan
3 days ago
5.0
Good basketball court and good swimming pools.
MS
Mark Stephens
Oct 28, 2025
5.0
It was very convenient and accessible.
KB
Kimberly Blair
Oct 16, 2025
5.0
Very clean and well-stocked! I love it here much better than other locations!
DP
David Pugh
Sep 10, 2025
1.0
A strong odor in the men’s locker room is persistent and revolting. It smells like someone is getting a rectal exam in the steam room.
Frequently Asked Questions About Prospect Park YMCA
What are the regular opening hours of Prospect Park YMCA?
Prospect Park YMCA is open Monday through Friday from 6:00 AM to 10:00 PM, and on weekends from 8:00 AM to 6:00 PM.
Where is Prospect Park YMCA located?
The Prospect Park YMCA is located at 357 9th Street, Brooklyn, NY 11215, United States.
Is Prospect Park YMCA accessible for people using wheelchairs?
Yes, Prospect Park YMCA has a wheelchair accessible entrance.
What types of facilities and programs does Prospect Park YMCA offer?
Prospect Park YMCA offers facilities and programs including a gym, indoor swimming pool, swimming facility, fitness center, and youth organization services.
How can I contact Prospect Park YMCA?
You can contact Prospect Park YMCA by phone at +1 718-768-7100.
Does Prospect Park YMCA have an online presence where I can find more information?
Yes, you can visit their website at https://ymcanyc.org/locations/prospect-park-ymca or their Facebook page at https://www.facebook.com/196604650377487.
Are there health services nearby Prospect Park YMCA if I need medical assistance?
Yes, there are several medical centers nearby including Patel Lalit MD, NY Total Medical Care PC, Ninth Street Dental Associates, Dr. Vinod Patel, and MinuteClinic, providing convenient access to medical care.
Where can I find places to eat or relax around Prospect Park YMCA?
Nearby, you can visit dining and entertainment spots such as Dram Shop, The Dram Shop Bar, and Golden Shovel for food and drinks after your workout or visit.
What transit or financial services are available near Prospect Park YMCA?
Convenient financial services nearby include Santander Bank US - ATM and LibertyX Bitcoin ATM. These can help with your banking needs while visiting Prospect Park YMCA.
Are there other fitness or sports facilities near Prospect Park YMCA?
Yes, nearby fitness options include Curves gym, Solar Yoga Ashram yoga studio, Pop Up Tennis Kids fitness trainer, and Park Slope United Soccer Club, offering additional choices for active life.