Business Details
About
Non-Profit OrganizationGymSwimming Facility
Location
Hours
Reviews
4.2
231 reviews
5 stars
148
4 stars
38
3 stars
8
2 stars
8
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Feedback on staff is mixed; while some customers praise their friendliness and helpfulness, others report rude behavior and poor communication.
Facility Cleanliness
The gym and pool facilities are generally reported as clean, but there are concerns about specific areas, particularly the pool.
Class Scheduling
Customers express frustration with inconsistent class schedules and difficulty in registering for popular classes.
Membership Issues
Several reviews highlight problems with billing, membership cancellations, and communication regarding account management.
Overall Experience
Many customers enjoy the gym's amenities and community atmosphere, but some express dissatisfaction with management and staff interactions.
- MAmark aponteNov 22, 20255.0Great place to workout! The staff are amazing willing to listen and help.
- JLJessenia LopezNov 8, 20253.0I cannot speak to anything in the gym area or how their classes are. I can only speak on the pool. I really wish their pool schedule was consistent. Schedule says that adult recreational swim is from 8-9 am on the weekends. However, they will kick you out of the recreational swim area at 8:30 for swimming lessons that, on the schedule, start at 9. It’s very confusing. If you are able to swim well you can use lap swim or the deep end for the rest of the hour, but not everyone is confident enough to do that. So if you’re just learning to swim and want to practice or just want to relax in the pool you only have 30 minutes. really, adult recreational swim is from 8-8:30. Which is not reflected on the schedule. Another issue is that the pool is simply dirty on the left half. Seriously what is on the bottom left side of that pool? Looks like dirt but also mold. I wish given the size of the pool there were more chances for adults to swim in lanes 5-6 outside of the 6:30 am slot during the week, and the 8-8:30 on the weekends.
- AJAdrianne De JesusOct 23, 20255.0Xtreme Hip Hop w/Adrianne @ Castle Hill YMCA, Bronx NY. Every Wednesday 6:30pm-7:20pm. Members are free. Non-members pay $15. Come join Making Step Great Again❌HH
- MHMd Shorif HossainOct 13, 20251.0Sharlene Brown executive director , she yelling and rude behaviour and expressing and misuse her power towards customers .
- JDJames DavisOct 12, 20255.0Love going here and silver sneakers for us seniors.The instructer Theo is excellent teacher
Frequently Asked Questions About Castle Hill YMCA
What is the address of Castle Hill YMCA?
Castle Hill YMCA is located at 2 Castle Hill Avenue, Bronx, NY 10473, USA.
What are the operating hours of Castle Hill YMCA?
The YMCA is open Monday to Friday from 6:00 AM to 9:00 PM, and on Saturdays and Sundays from 8:00 AM to 3:00 PM.
What types of facilities and programs does Castle Hill YMCA offer?
Castle Hill YMCA offers gym facilities, indoor and outdoor swimming pools, fitness centers, and youth organization programs.
Is Castle Hill YMCA currently open?
Yes, Castle Hill YMCA is currently open and operational.
How can I contact Castle Hill YMCA?
You can contact Castle Hill YMCA by phone at +1 212-912-2490.
Does Castle Hill YMCA have an official website?
Yes, the official website for Castle Hill YMCA is https://ymcanyc.org/locations/castle-hill-ymca
Are there any nearby public transportation options to reach Castle Hill YMCA?
Yes, the MTA Bus Stop at Castle Hill Avenue & Zerega Avenue (Bx22) and MTA New York City Transit at Soundview Avenue Stephens Avenue bus stops provide convenient access to Castle Hill YMCA.
What nearby fitness-related places are close to Castle Hill YMCA?
Nearby fitness places include Master George Taekwondo - Hoshinkido Hapkido, a martial arts and fitness instruction gym located close to Castle Hill YMCA.
What parks or outdoor recreational spots can I visit near Castle Hill YMCA?
You can visit Castle Hill Point and Pugsley Creek Park, which are nearby parks offering swimming and outdoor activities.
Are there places near Castle Hill YMCA where I can get refreshments or shopping done?
Yes, nearby you can find Krispy Kreme for donuts and refreshments, and Sway Lifestyle Apparel, LLC for clothing shopping.