Cross Island YMCA

4.1
290 reviews

About

Non-Profit OrganizationGymSwimming Facility

Details

  • Onsite servicesAvailable

Location

Cross Island YMCA
238-10 Hillside Avenue, Bellerose, NY
11426, United States

Hours

Reviews

4.1
290 reviews
5 stars
171
4 stars
57
3 stars
18
2 stars
13
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Mixed reviews on staff professionalism; some customers reported rude behavior while others praised friendliness.

Cleanliness

The facility is generally reported as clean, though some areas, like locker rooms, are noted as needing updates.

Facilities

Facilities are described as well-maintained but somewhat outdated; some equipment is new and functional.

Customer Service

Issues with customer service include difficulty in reaching staff by phone and poor handling of membership inquiries.

Programs

Mixed feedback on programs, particularly summer camps, with some parents expressing disappointment in the activities offered.
  • MM
    Manish
    Sep 27, 2025
    2.0
    The manager is very rude she has too much
  • DD
    Daniel
    Sep 13, 2025
    1.0
    Please fix the door handle on racquetball court 2, it's been broken for over 12 months now!
  • JJ
    Jenny
    Aug 17, 2025
    5.0
    Clean facility, friendly staff always on site to assist whenever needed, parking is available and trained lifeguards always on duty around the pool area.
  • RK
    Rakib Khan
    Aug 14, 2025
    5.0
    Good one
  • MM
    Mia
    Aug 1, 2025
    1.0
    Disappointed. First time seeing this Y wanted a membership but was treated TERRIBLY by the first front desk rep upon walking in. I said thank you and left

Frequently Asked Questions About Cross Island YMCA

What is the address of Cross Island YMCA?

Cross Island YMCA is located at 238-10 Hillside Avenue, Bellerose, NY 11426, United States.

What are the operating hours of Cross Island YMCA?

The Cross Island YMCA is open Monday through Friday from 5:30 AM to 10:00 PM, and on weekends from 7:00 AM to 6:00 PM.