Location.com logo
Brand Certified

Cross Island YMCA

4.1
(298 reviews)

Business Details

238-10 Hillside Avenue, Bellerose, NY
11426, United States
(718) 551-9300
http://www.ymcanyc.org/crossisland

About

Non-Profit OrganizationGymSwimming Facility

Details

  • Onsite servicesAvailable

Location

Cross Island YMCA
238-10 Hillside Avenue, Bellerose, NY
11426, United States

Hours

Reviews

4.1
298 reviews
5 stars
176
4 stars
58
3 stars
18
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and professional.

Cleanliness

The facility is frequently noted for being clean and well-maintained, including the pools and locker rooms.

Facility Issues

Several reviews mentioned issues with outdated equipment, broken facilities, and overcrowding, particularly in swimming areas.

Customer Service

There are complaints about poor customer service experiences, particularly at the front desk and difficulties in communication regarding membership and cancellations.

Program Quality

Feedback on programs, especially summer camps, was mixed, with some parents expressing disappointment in the activities offered.
  • DD
    Darryl
    Feb 16, 2026
    5.0
    Amazing facility. Pool, basketball, gym,cardio, functional fitness, and many classes. The locker rooms are clean, and there is a separate family locker room if you have young ones with you.
  • RT
    raffaela Toro
    Feb 6, 2026
    5.0
    I've had a mixed experience with the YMCA. While I don't participate in personal training here, I do appreciate the facility for certain amenities. I go to a different gym for my personal training, where I find the environment and offerings to be better suited for my needs. Additionally, I train at a martial arts gym, which I really enjoy. One aspect I do utilize at the YMCA is the shower facilities. They are convenient and well-maintained, making it easy for me to freshen up after my workouts. Overal, while the YMCA has its positives, my main focus is elsewhere in terms of personal training and gym activities.
  • SC
    Steven Chen
    Jan 31, 2026
    5.0
    Staff was really friendly and helpful. Facilities were very nice and clean.
  • FL
    Fat Louie
    Dec 31, 2025
    2.0
    Its got a nice facility but its not an inclusive Y, doesnt participate in programs like ailver sneakers, you have to be able to afford for your kids to attend programs, grants are minimal. Caters solely to the lower middle class. Ive always been budgeted out of this Y and even more so now as a disabled person on a fixed income. I would describe this Y as snobby.
  • TW
    Tammy Waters
    Dec 18, 2025
    1.0
    The white old lady that work in the front desk in the morning is very rude not nice and not helpful, she sit there and keep rolling her eyes on people's and when you ask her a question she act like she don't know,

Frequently Asked Questions About Cross Island YMCA

What is the address of Cross Island YMCA?

Cross Island YMCA is located at 238-10 Hillside Avenue, Bellerose, NY 11426, United States.

What are the operating hours of Cross Island YMCA?

The Cross Island YMCA is open Monday through Friday from 5:30 AM to 10:00 PM, and on weekends from 7:00 AM to 6:00 PM.

Brand Certified Facts from Cross Island YMCA

Cross Island YMCA partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: