Many customers praised the staff for being friendly, helpful, and professional.
Cleanliness
The facility is frequently noted for being clean and well-maintained, although some areas are described as outdated.
Facility Issues
Several reviews mentioned issues such as broken equipment, overcrowding, and difficulties with the cancellation process.
Child Programs
Feedback on children's programs, particularly summer camps, was largely negative, with complaints about lack of engagement and poor organization.
Communication Problems
Customers expressed frustration with the difficulty in obtaining information via phone and online, indicating a need for better communication.
FL
Fat Louie
Dec 31, 2025
2.0
Its got a nice facility but its not an inclusive Y, doesnt participate in programs like ailver sneakers, you have to be able to afford for your kids to attend programs, grants are minimal. Caters solely to the lower middle class. Ive always been budgeted out of this Y and even more so now as a disabled person on a fixed income. I would describe this Y as snobby.
TW
Tammy Waters
Dec 18, 2025
1.0
The white old lady that work in the front desk in the morning is very rude not nice and not helpful, she sit there and keep rolling her eyes on people's and when you ask her a question she act like she don't know,
AB
asad bhuiyan
Dec 16, 2025
5.0
Very nice.
MM
Marlene Morataya
Dec 13, 2025
4.0
Es bueno lugar con personas muy amables y amigables
Frequently Asked Questions About Cross Island YMCA
What is the address of Cross Island YMCA?
Cross Island YMCA is located at 238-10 Hillside Avenue, Bellerose, NY 11426, United States.
What are the operating hours of Cross Island YMCA?
The Cross Island YMCA is open Monday through Friday from 5:30 AM to 10:00 PM, and on weekends from 7:00 AM to 6:00 PM.
Which phone number can I call to get in touch with Cross Island YMCA?
You can reach Cross Island YMCA by calling +1 718-551-9300.
Does Cross Island YMCA offer onsite services?
Yes, Cross Island YMCA provides onsite services at their facility.
What types of facilities and activities does Cross Island YMCA offer?
Cross Island YMCA is a non-profit organization featuring a gym, indoor swimming pool, fitness center, and youth organization services.
Where can I find more information about Cross Island YMCA online?
More details can be found on their website at https://ymcanyc.org/locations/cross-island-ymca and their Facebook page at https://www.facebook.com/209921939018442.
Which nearby gas stations could be convenient for visitors traveling to Cross Island YMCA?
Nearby gas stations include BP, bp America, and Hillside Gulf, which could be useful for visitors driving to Cross Island YMCA.
Are there any nearby public transit options to reach Cross Island YMCA?
Times Square 42st is a nearby train station and transportation hub that can help visitors access Cross Island YMCA.
What nearby places can families visit before or after their session at Cross Island YMCA?
Families can visit Detective William T Gunn Playground and Detective William T. Gunn Park near Cross Island YMCA for outdoor recreation and fun.
Are there any nearby eateries where I could grab a meal when visiting Cross Island YMCA?
Yes, Hillside Deli & Caterers and Golden Halal Bakes Inc are nearby places to enjoy a meal or snacks when visiting Cross Island YMCA.