Mixed reviews on staff professionalism; some customers reported rude behavior while others praised friendliness.
Cleanliness
The facility is generally reported as clean, though some areas, like locker rooms, are noted as needing updates.
Facilities
Facilities are described as well-maintained but somewhat outdated; some equipment is new and functional.
Customer Service
Issues with customer service include difficulty in reaching staff by phone and poor handling of membership inquiries.
Programs
Mixed feedback on programs, particularly summer camps, with some parents expressing disappointment in the activities offered.
MM
Manish
Sep 27, 2025
2.0
The manager is very rude she has too much
DD
Daniel
Sep 13, 2025
1.0
Please fix the door handle on racquetball court 2, it's been broken for over 12 months now!
JJ
Jenny
Aug 17, 2025
5.0
Clean facility, friendly staff always on site to assist whenever needed, parking is available and trained lifeguards always on duty around the pool area.
RK
Rakib Khan
Aug 14, 2025
5.0
Good one
MM
Mia
Aug 1, 2025
1.0
Disappointed. First time seeing this Y wanted a membership but was treated TERRIBLY by the first front desk rep upon walking in. I said thank you and left
Frequently Asked Questions About Cross Island YMCA
What is the address of Cross Island YMCA?
Cross Island YMCA is located at 238-10 Hillside Avenue, Bellerose, NY 11426, United States.
What are the operating hours of Cross Island YMCA?
The Cross Island YMCA is open Monday through Friday from 5:30 AM to 10:00 PM, and on weekends from 7:00 AM to 6:00 PM.
Which phone number can I call to get in touch with Cross Island YMCA?
You can reach Cross Island YMCA by calling +1 718-551-9300.
Does Cross Island YMCA offer onsite services?
Yes, Cross Island YMCA provides onsite services at their facility.
What types of facilities and activities does Cross Island YMCA offer?
Cross Island YMCA is a non-profit organization featuring a gym, indoor swimming pool, fitness center, and youth organization services.
Where can I find more information about Cross Island YMCA online?
More details can be found on their website at https://ymcanyc.org/locations/cross-island-ymca and their Facebook page at https://www.facebook.com/209921939018442.
Which nearby gas stations could be convenient for visitors traveling to Cross Island YMCA?
Nearby gas stations include BP, bp America, and Hillside Gulf, which could be useful for visitors driving to Cross Island YMCA.
Are there any nearby public transit options to reach Cross Island YMCA?
Times Square 42st is a nearby train station and transportation hub that can help visitors access Cross Island YMCA.
What nearby places can families visit before or after their session at Cross Island YMCA?
Families can visit Detective William T Gunn Playground and Detective William T. Gunn Park near Cross Island YMCA for outdoor recreation and fun.
Are there any nearby eateries where I could grab a meal when visiting Cross Island YMCA?
Yes, Hillside Deli & Caterers and Golden Halal Bakes Inc are nearby places to enjoy a meal or snacks when visiting Cross Island YMCA.